Been to this pub many times as the Indian food is usually great but unfortunately last night could be our last night!!
They have introduced a new menu which started last night and none of the staff seem to know what’s going on! They were actually printing off A4 copies of the menu as customers asked to see a menu!
The evening started with me asking the barman for a pint of Kingfisher (Indian beer) and he asked if I wanted a single or a double!!
After clarifying that I wanted a pint of beer not a spirit, I then asked him for a pint of coke and a half pint of lager. This little teaser had him totally flummoxed! He asked if I meant half pint coke and a half pint of lager? NO says I, I want a pint of coke with ice and a half pint of lager! It took him a good 30 seconds to figure out it was two separate drinks and he was thinking where could he find a big enough glass to mix a pint of coke with half of lager .
The evening continued along the same vein when we tried to order food. The order was written down three times before he got it right.
The food turned up after 30 minutes but was immediately sent back as it was all cold .
When the meals arrived the second time, they were all hot and very tasty. This was surprising given the Fawlty Towers experience we’d just had at the bar.
So the management have clearly screwed up with the introduction of their new menu. There has obviously been no planning and no staff training. We saw several customers complaining directly to the manager.
We will wait a few months for this place to either settle down or go out of business before we would consider trying it again.
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