First, make sure you go to the right Premier Inn - there is the new one right opposite the terminal and the 'old' one about 3 minutes drive away. We weren't the only ones to make this mistake!
Reception and restaurant staff were extremely courteous, attentive and obliging. One waiter even offered to make my husband a hot lemon and honey drink as he'd lost his voice! Excellent service.
The food in the restaurant could have been better, but we've had worse. Breakfast was better than dinner.
The room was spotlessly clean and the bed comfortable. Check the room thermostat before retiring - we found it much too warm for us and had to get up in the night to get it cooler. Unfortunately, the floor in the room above made a lot of creaking noises and the folk in that room made lots of journeys to and fro during the night. We had the same problem when we stayed in a different room the following week, on our return journey. This time, I mentioned it at reception as we left and I was offered a full refund, even though I wasn't making a formal complaint! They offer a good night's sleep or your money back policy. Great service.
- Official Description (provided by the hotel):
- Our hotel is situated next to the Shell garage 5 minutes from the north terminal and a short monorail journey from the south terminal/train station. There is also a frequent bus service operating from both the South and North terminals at a cost of £3.00 per person running 24 hours a day. Enjoy your holiday 1 day early and check out our sleep, Park and fly options (book at least 24 hours before your stay). Please note our hotel is NOT situated right in front of the north terminal but as stated a short 5 minute walk from the airport, please do not confuse the two, as both are in very close proximity of each other. We look forward to welcoming you at Premier Inn A23 airport way. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Premier Inn, Booking.com, Agoda, TripOnline SA, Cancelon and Evoline ltd so you can book your Premier Inn London Gatwick Airport (A23 Airport Way) Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Gatwick Airport Central Hotel Crawley
- Premier Inn Crawley
- Crawley Premier Inn