Here we go again. Stayed at premier Inn Gatwick in January and was not impressed. Had a family do in Crawley and it was in the function room at Premier Inn Goffs park. Decided to take a chance and booked four rooms at the hotel for Saturday 16th of Feb. Bear in mind that I had booked in advance online a few weaks previously. We all turned up at the hotel at 15:15 an checked in with Tim who was stand in Manager. He Checked us in and to my surprise, all the rooms were dotted all over the place. I asked Tim why they were apart and he said " don't ask me the night shift sort it out ". OK, best I do a list of what was found :- Room 110 not cleaned, dirty bed sheets, dirty coffee cup, wet towels
Room 318 no towels no cups
Room 215 dead moth in towels
16:50 hours, room 110 finally ready bearing in mind check in should have been 14:00 hours
I was not very happy so I spoke to Tim and he told me that it was the managers birthday that day so she had some time off for it. The dirty room?, well Tim told me that a maid had gone for some IVF treatment and the man cleaning was a bit slow. Hello !!!! Is that really my problem ?
- Official Description (provided by the hotel):
- Touch down and check in at this welcoming spot, conveniently located for Gatwick Airport ... more less
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- Also Known As:
- Premier Inn Crawley South (Goffs Park) Hotel Crawley