Arrived at midnight to find NO parking spaces and our car , only family sized Astra too big to take the turn to the upper car park where there was no room anyway after 15 mins to get the turn to go up the slope . Finally I went in to reception and the male receptionist came out and told my husband to park in front of the fire escape for which he wouldn't charge us since there was no "Proper" space available . I thought this was against Health and Safety policy ? .
Our room was small with a "pod" bathroom which is a personal hate of mine but it was very clean but had poor drainage so you paddled after using the shower to go to the loo. The air conditioning was great given it was the hottest day of the year and we had spent 6 hours on the M6. The bed was very comfortable, a good size, very clean but only one spare pillow. Breakfast was just AWFUL , don't waste your money there is a lovely Tesco express across the road that does better food and coffee. None of the hot breakfast had been refilled, the baked beans had the beans missing. The toaster was out of order and the coffee machine was being "refilled" for the whole half hour we spent there which was how we found the Tesco Express. When we checked out we were asked to pay for our parking which we refused and this took some explaining to the man on reception as English was not his first language.
- Official Description (provided by the hotel):
- Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, pay TV, airport parking (long and short term). ... more less
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- Also Known As:
- Ibis London Gatwick Airport Hotel Crawley
- Ibis Hotel Crawley
- Accor London Gatwick Airport