I normally stay at the Ibis as I find the rooms good value. This time I was given a disabled room which I didn't need.and didn't ask for. While I agree these rooms are necessary and aplaud the hotel for providing them, it did mean that when I had a shower, the whole area was flooded, under the toilet and sink.
This will not put me off from staying again, and I've received an apology from the hotel as I filled in their survey also. It is the only time it's happened over many years. The breakfast which was extra, was excellent.More
- Free Wifi