I arrived in the early hours of the morning only to discover there was a nice walk in the dark to the block behind the main hotel where the Lodge was located. As soon as I opened the door the smell of stale cigarette smoke greeted me. I then had to drag my case up a filthy staircase and struggle to get through the fire door to my room. What a lovely surprise that was. NOT. The room smelt like an ashtray, there was a carrier bag over the smoke detector and a prior guest's urine deposit on the toilet seat. I was hardly surprised that the smoke detectors went off twice during the night. Having decided this hotel was somewhat less that satisfactory in the cleanliness department, I made the decision to ensure all my belongings were locked safely in my case whilst I went into London for the day. What a good decision that was. Upon my return, I found that my case and bag had been removed from the wardrobe where I had left them, together with the few toiletries I had left out. These had been stacked near the room door. Having spoken with another guest at the hotel, his personal belongings had been put into boxes and he'd been moved to another room when he'd been away for the day. I have only one suggestion to anyone contemplating staying in this hotel. DON'T DO IT!!!!!!
- Also Known As:
- Britannia Lodge Gatwick Hotel West Sussex