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Premier Inn London Gatwick Airport (Manor Royal) Hotel
Ranked #4 of 28 Hotels in Crawley
Certificate of Excellence
Reviewed July 8, 2014

Stayed here before an early morning flight on 19th June excellent hotel, very clean and comfortable rooms. Bar and restaurant very good, staff friendly and helpful. Have booked again for our next holiday :)

  • Stayed: June 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank KM_1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded July 11, 2014

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found the Hotel to be the perfect pre-flight stopover. I'm especially pleased that you enjoyed your experience of our Thyme Restaurant and Bar.

It's great that you have already booked to stay with us again; we all look forward to welcoming you back.

Many Thanks

Prakash Krishnamurthy
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,613)
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666 - 672 of 1,613 reviews

Reviewed July 5, 2014

Stayed in a lot of premier inns, however I can honestly say that the staff at this one were probably the best. Everyone we dealt with were friendly and helpful. Location was perfect for airport and meal deal in restaurant was good value. Lifts were fine and reception is on ground floor contrary to previous review!

  • Stayed: July 2014
    • Value
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Thank Middleagedc0uple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded July 6, 2014

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found the Hotel to be the perfect stopover before your flight. I'm especially pleased that the Team provided such great service to you during your time here and I hope we can welcome you back the next time you fly from Gatwick Airport.

Many Thanks

Prakash Krishnamurthy
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

Standard premier inn - lovely and clean, very comfy bed and great value breakfast. Only complaint would be not enough parking led to people parking on pavements and blocking each other in. As always with premier inn great value.

  • Stayed: June 2014, traveled as a couple
    • Value
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Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded July 6, 2014

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and enjoyed our Premier Breakfast in the morning.

Please accept my sincere apologies that you had problems in our car park. Should you wish to discuss this further please do feel free to contact me. Phone 01293819120 or Email operationsmanager.gatwickmanorroyal@whitbread.com.

Many Thanks

Prakash Krishnamurthy
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

Well situated with easy access by road to Gatwick Airport and Three Bridges Rail Station which has frequent services to London.

Easy and welcoming check in, helpful and cheerful staff. Very efficient lift service to different floors. Despite the hotel being very busy with travellers coming and going at all hours we had a very quiet and undisturbed three night stay. The room was spotlessly clean, the shower good and powerful and the only drawback was the new mattress. Premier Inn are upgrading from the old, and to my mind, wonderfully comfortable mattress to a new style which is too soft for my taste. The duvet was far too heavy for a warm summer night and Premier Inn need to consider lighter summer bedding.

Were it not for the new mattress and the too heavy duvet I would have given this hotel five stars.

  • Stayed: June 2014, traveled as a couple
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Thank IG S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded July 4, 2014

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found your Room to be spotlessly clean. I'm especially pleased that you encountered such a welcoming and friendly Team here at Gatwick Manor Royal and I certainly hope you will return to us one day.

Many Thanks

Prakash Krishnamurthy
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

Very smart and comfortable hotel. Excellent location for airport. Only down side - there are not many car park spaces and cars were parked everywhere which makes getting out a little tricky! Worth looking for a deal with airport parking!

  • Stayed: June 2014, traveled with family
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Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded July 4, 2014

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found Gatwick Manor Royal to be the perfect pre-flight location. I'm especially pleased that you found the Hotel to be smart and comfortable.

I hope we can welcome you back should you fly from Gatwick Airport again.

Many Thanks

Prakash Krishnamurthy
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2014

A difficult trip from Cyprus for my family and I to attend my fathers funeral. The staff were brilliant from arrival to departure. Clean efficient and professional local staff. Recommended for Business or pleasure

  • Stayed: July 2014, traveled with family
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Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded July 4, 2014

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased that you found the Team to be so good during what was understandably a difficult visit. It is a lovely compliment to Gatwick Manor Royal that you'd be so happy to recommend us.

Many Thanks

Prakash Krishnamurthy
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

Service efficient, room clean and comfy. Good parking.Quiet location. Bathroom looking a little tired, but clean. Bed comfy, linen fabulous. What you would expect from Premier Inn. Good value for money.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Samantha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded July 4, 2014

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found your Room to be so clean and comfortable. I'm pleased that you thought the Hotel was good value for money and I hope we can welcome you back one day.

Many Thanks

Prakash Krishnamurthy
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Gatwick Airport (Manor Royal) Hotel

Address: Flemming Way | Crawley Business Quarter, Crawley RH10 9DF, England
Location: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Crawley
#1 Best Value Hotel in Crawley
#2 Business Hotel in Crawley
#2 Romantic Hotel in Crawley
Price Range: $58 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Gatwick Airport (Manor Royal) Hotel 3*
Number of rooms: 204
Official Description (provided by the hotel):
Near the town of Crawley, and a great place to rest your head whether you're flying in or out ... more   less 
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Also Known As:
Premier Inn Gatwick Manor Royal Hotel Crawley

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