During check in at 20:15 on Friday 8 March 2013 fire alarms are creating a deafening sound. Guests overhear a chef claiming he has patched up the light in the kitchen which was triggring the fire sensors and added he hoped it would hold. At 23:20 guests are disturbed by fire alarms sounding. No one take leaderships or has a role to play, no staff member explains the situation in a reassuring way. Chaos! Children outside with barely any clothes on. Inexperienced staff behaved like rabbits in headlights. Engineer was already on site suggesting he triggered the alarm system. I would not stay here again. What if it had been a real fire! I suspect there would have been casualities. Protect What Matters - Guests!
- Official Description (provided by the hotel):
- Near the town of Crawley, and a great place to rest your head whether you're flying in or out ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Gatwick Manor Royal Hotel Crawley