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“Easy to find and spacious”

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Premier Inn London Gatwick Airport (Manor Royal) Hotel
Ranked #4 of 28 Hotels in Crawley
Certificate of Excellence
Reviewed December 6, 2012

Great breakfast as always with premier inns. Newly furbished and spacious rooms. Free secure parking overnight. Good bar and restaurant. Friendly welcome. Just a few minutes from the terminals with a shuttle bus available.

  • Stayed: December 2012, traveled with family
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1  Thank Darren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawelSleczka, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded December 10, 2012

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and had such a friendly welcome. It's great that our Thyme Restaurant lived up to the Premier Breakfast's fine reputation and I hope we can welcome you back again soon.

Kind Regards

Jemma Brooks
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,165 - 1,171 of 1,665 reviews

Reviewed December 5, 2012

Basic hotel that offers everything you need. The no frills rooms are comfortable and spotlessly clean offering everything you need for your stay.
The breakfast is tasty,well cooked with a large selection. The all you can eat buffets at lunch time are good also offering terrific value.
Finally the staff deserve a special mention all I met were very helpful and friendly.

  • Stayed: December 2012, traveled on business
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Thank MarkSManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawelSleczka, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded December 10, 2012

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased you enjoyed your stay and found your Room to be so comfortable and clean. I am delighted that you found both Breakfast and Lunch in our Thyme Restaurant to be such great value. We certainly hope that you'll visit us again.

Kind Regards

Jemma Brooks
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2012

If you just want a one night bed and breakfast with no frills then this is the place. Clean and fairly comfy although the bed could have been bigger and why oh why do you always have to ask for extra towels? Don't like the soap dispensers on the walls either. Breakfast was good and parking was easy and free. Very convenient for Gatwick airport or to refresh you before you drive home after landing. Bar ran out of dry white wine ...........what!!!!!!

Room Tip: Perhaps a twin where at least you would have room to manoeuvre!
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  • Stayed: December 2012, traveled with friends
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1  Thank shish57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawelSleczka, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded December 10, 2012

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am pleased you enjoyed your stay and found our unique location to be so convenient for you. I am also glad that you enjoyed our great value Premier Breakfast.

I am sorry to hear that you had to request extra towels repeatedly. The Room should always be well stocked with towels and I apologise that this was not the case during your stay.

Kind Regards

Jemma Brooks
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2012

Stayed here for on 2 separate occasions as we were using it as a base before flyinng to another destination. Both times check in was quick and smooth. We used the machine and never had problems with it. We took the hoppa bus from Gatwick airport ( fare was £5.50 for 2 adult or £3.50 pp). Arrived late to the hotel, plus I sprained my ankle on our first trip, the staff very helpful and gave me full bucket of ice to help reduce the swelling! Room at premier inn we stayed so far has not dissapoint us, its standard room but its always clean and bright with clean sheets and comfortable bed. we didnt hear any noise from the planes, it seems quiet, but we were allocated a room fairly further away from the lift. The hotels looks well maintained and fairly new condition
We left early at around 4am to the airport, they arranged a taxi for us, it worked out around £11 to the airport at that hour. and Taxi was waiting for us outside the hotel when we came down! There was a tesco within walking distance (2 -3 mins walk) at the roundabout near the hotel, we did not get a chance to venture out, but if you need to buy some supplies its convenient enough.
They have a bar and restaurant in the hotel, but its looks busy all the time. did not take the breakfast as we were taking an early flight, grabbed something quick in the airport instead.

Room Tip: rooms further away from lifts are quieter
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  • Stayed: October 2012, traveled as a couple
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3  Thank sdlovetotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawelSleczka, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded November 30, 2012

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted that both of your stays were enjoyable and you had such clean and comfortable Rooms. I am especially pleased that the Team were so helpful when you sprained your ankle.

I do hope that your holiday was special and that you'll consider us again should you fly from Gatwick Airport.

Kind Regards

Jemma Brooks
Operations Manager

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Reviewed November 29, 2012

Super location, great service and staff. Lovely onsite restaurant to eat in, good quality food at a very reasonable price.

Rooms very clean and the extra glazing helps with the noise from Gatwick Airport. I have stayed here on numerous occasions in the week, 2-3 nights per week for work. Always greeted with a smile and the staff get to know you which is nice. Normally had the same floor and a corner room which are a little more spacious which helps.

Bright, Light and Airy and again well worth a stay.. the free secure car park is also a massive bonus!

  • Stayed: June 2012, traveled on business
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2  Thank kalwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawelSleczka, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded November 30, 2012

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased that you find Gatwick Manor Royal to be so consistently excellent especially as you stay with us so regularly. Your kind words can only help motivate the Team to maintain these standards and I hope this is evident in your future visits.

Many Thanks

Jemma Brooks
Operations Manager

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Reviewed November 27, 2012

This hotel should win a prize for the most consistant, friendly and helpful staff. Rooms are always spotlessly clean and well maintained. Excellent food and great value for money, our third stay this year so thank-you all.

  • Stayed: November 2012, traveled with friends
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2  Thank Mrsheathershaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawelSleczka, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded November 30, 2012

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

It is such a pleasure to read such a lovely Review. To know that we have given you such wonderful experiences and provided great value for money on all three of your stays this year is a real boost to all the Team here and we all hope to welcome you back many more times.

Many Thanks

Jemma Brooks
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2012

Very welcoming. The rooms where modern, clean and the bed was very comfy. We had dinner at the restaurant downstairs - the food was very nice and a fair price. Only complaint was we was given a room next to the lifts so we could hear the door slamming when people came onto our floor. Will request a room away from the lifts next time, however, will definitely stay here again.

Room Tip: Request a room away from the lifts!
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  • Stayed: November 2012, traveled on business
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Thank Day48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawelSleczka, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded November 30, 2012

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased that you enjoyed your stay and found your Room to be so clean and comfortable. I am also glad that you found our Thyme Restaurant to be good value.

Please accept my apologies that you were disturbed by noise during your stay. You shouldn't be able to hear noise from the corridor in any Room. For any future stays at Gatwick Manor Royal, please remember that you can contact Reception 24 hours a day from your Room. If you wish to discuss this further please do not hesitate to contact me. Phone 01293819120 or email operationsmanager.gatwickmanorroyal@whitbread.com.

Many Thanks

Jemma Brooks
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Gatwick Airport (Manor Royal) Hotel

Address: Flemming Way | Crawley Business Quarter, Crawley RH10 9DF, England
Location: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Crawley
#1 Family Hotel in Crawley
#2 Business Hotel in Crawley
#2 Romantic Hotel in Crawley
Price Range: $59 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Gatwick Airport (Manor Royal) Hotel 3*
Number of rooms: 204
Official Description (provided by the hotel):
Near the town of Crawley, and a great place to rest your head whether you're flying in or out ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Gatwick Manor Royal Hotel Crawley

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