We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Food lovely, service terrible”
Review of The Cowdray Arms

The Cowdray Arms
Ranked #43 of 271 Restaurants in Crawley
Price range: $4 - $21
More restaurant details
Restaurant details
Good for: Special occasions, Local cuisine
Dining options: Lunch, Breakfast, Dinner, Late Night, Delivery, Reservations
Reviewed December 30, 2012

If you decide to eat in the restaurant, the service is awful. We had to wait 45 minutes once seated and ended up ordering at the bar.
We also had to chase up some chips which we ordered as a side dish as I had almost finished my meal!
Certainly not an isolated incident - would recommend that you eat in the bar rather than the restaurant.
Food is very good though

    • Value
    • Atmosphere
    • Service
    • Food
Thank paminthecountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (467)
Traveler rating
Traveler type
Time of year
Language

413 - 417 of 467 reviews

Reviewed December 26, 2012

Had a lovely meal here - the food was excellent and the manager was very attentive and friendly.

I had last visited a few years ago and they have given it a lovely facelift. Modern but cosy :)

    • Value
    • Atmosphere
    • Service
    • Food
Thank 5Cameron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2012

We came here for dinner on a Saturday in November to meet up with some friends, and found the place to be nearly empty. I think only three or four tables were used all night, and so the place did lack ambience. Most of the food was great, but we did have one or two small service issues, perhaps because the restaurant was so quiet.

    • Value
    • Atmosphere
    • Service
    • Food
Thank francesl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

Came back to The Cowdray for a small dinner party trying their special Christmas menu. What more can I say? The main (slow rib of beef) was a delight and the desserts were simply brilliant. Great atmosphere; fabulous service, a great price. Who could want for more?

    • Value
    • Atmosphere
    • Service
    • Food
Thank ChrisB090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

We have been regular visitors to the Cowdray over the years and have always been broadly happy. The food has always been of a very high standard but was sometimes let down by slow service. We booked for a family celebration, without realising that there had been a change of management, and having read the largely unflattering recent reviews on Trip Advisor, we approached our night out with a degree of trepidation. I am delighted to report that our fears were unfounded. The service was excellent being friendly and attentive without being intrusive. We complained about a flat gin and tonic and it was replaced without hesitation. (The attitude of the Assistant Manager whose name I have sadly forgotten) was brilliant. When they did not have the wine we wanted (despite it being on the wine list) she substituted a more expensive bottle at the lower price. We all enjoyed the food. The menu while not extensive had something for everyone. Only 2 criticisms: the turkey was excellent but could have done with a lot less gravy. I am not a big gravy fan at the best of times but it was literally submerged! Secondly the crème brulee although lovely and gingery could have been hotter. Relatively minor issues that did not detract from a very enjoyable evening.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Donal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Cowdray Arms also viewed

Crawley, West Sussex
East Grinstead, West Sussex
 
East Grinstead, West Sussex
Crawley, West Sussex
 

Been to The Cowdray Arms? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing