We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Slow sloppy service”

TGI Friday's - Crawley
Ranked #88 of 270 Restaurants in Crawley
Price range: $1 - $63
Cuisines: American
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Description: Found in the Crawley Leisure Park with its cinema and bowling alley, Bella Italia offers visitors a great Italian menu served in homely surroundings. True to the Bella Italia signature style, this Crawley outlet is decked out in a pretty Tuscan country kitchen style with warm earthy tones and an open kitchen. Well priced, tasty Italian dishes such as spaghetti carbonara made with pancetta, pecorino, egg and cream or pepperoni pizza with fresh green chillies feature on an extensive menu. Desserts are great too, such as the three layer lemon tart served with a pot of cream on the side. The wine list is all Italian and the imported Italian beers are always a hit.
Reviewed January 5, 2014

We went to TGI Fridays on a Saturday night at 6.00pm. We couldn't book as they only take reservations for half the restaurant and after three attempts at contacting them with no answer I should have quit then. We were told we could walk in so we arrived and had a half hour wait for a table. We were shown to a table for two and there were four of us. Apologies and another 10 minute wait.
The waitress was slow to take a drinks order (about 15 minutes from seated). When she did arrive . No tray but 4 half pint tumblers clutched to her breasts to carry them. She then proceeded to serve them claw style with her hands over the tops of the glasses. Should we have sent them back? In hindsight yes as things didn't improve. She was abrupt throughout the meal and we weren't offered any other drinks until after we had eaten. The refillable coke for one person kept on coming but any other orders were too difficult it seems,
The Jack Daniels Ribs etc was very good as usual and to be honest the food not the atmosphere and service would be the only reason I would return,
I did explain to the Manager why our waitress didn't receive a tip but nothing was done at the time,

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank buzzys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (312)
Traveler rating
Traveler type
Time of year
Language

225 - 229 of 313 reviews

Reviewed December 28, 2013

The children were given activity packs. I think they forgot about us as it took a while for the waitress to take the orders and for the food to arrive, although restaurant quiet.
We were all really hungry so enjoyed our meals. Nothing spectacular but acceptable. Nice ice cream Sundays & the kids meals were a good size.

Thank KattSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013 via mobile

Not bad, considering we were a group of 22 people who went for our staff meal. He waitress knew her stuff and service was really good. I enjoyed the food, was tasty and plenty was served. The only problem I had was waiting at the bar to be served, but all in all it was a perfect night out with friends well spent.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Fernando E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

Me and my partner came here for dinner we waiting for 20 mins to be seated. Then we waited 40 mins for food the food came out cold so we sent it back. My partner ordered a steak medium well it came out rare. We asked to speak the manager as we sent our food back 3 times. The manager came to speak to us we didn't end up paying as the food was terrible.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank clivekevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2013

The place is alive, there is always someone who's celebrating birthday.
The staff make a lot of fun singing happy birthday. Amazing.

Thank osnirs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed TGI Friday's - Crawley also viewed

Crawley, West Sussex
Crawley, West Sussex
 
Crawley, West Sussex
Crawley, West Sussex
 

Been to TGI Friday's - Crawley? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing