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“Family Holiday”

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Telford Whitehouse Hotel
Ranked #13 of 21 Hotels in Telford
Watford, United Kingdom
2 reviews
“Family Holiday”
Reviewed August 31, 2014

easy parking
great breakfast selection
evening meal good but expensive
staff very helpful, customer service very good.
great swimming pool and spa.
room very clean and tidy
price to room value, impressed and will return again for another visit.

Room Tip: Staff are very helpful and always available to assist.
See more room tips
  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review, September 17, 2014
I am glad you enjoyed your stay with us here at the Whitehouse.

As you say loads of parking, great leisure facilities, good food, clean room and helpful staff. Everything we aim to do as a hotel.

I look forward to welcoming you back in the future.

Nigel Macpherson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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  • Dutch first
  • English first
  • German first
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English first
Wiltshire, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 29, 2014

The hotel rooms were clean and fresh. The reception staff were very friendly. The Brasserie was not open when we got in at night and not too responsive outside of meal times during the day.
The breakfast was acceptable but the buffet was not replenished before it ran out of items.
A good place if you want a non social stay.

  • Stayed August 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank jennygray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review, September 17, 2014
Thank you for taking the time to review the hotel.

We do try to keep on top of keeping fresh items on the hot plate for breakfast, we believe it is best to do little and often rather than stock up and have food under the lights for hours. On this day we may have needed to speed this process up a little for which I apologise.

We look forward to welcoming you back if you are in the area again.

Nigel Macpherson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
1 review
Reviewed August 26, 2014

Excellent stay, great, east check in, easy location from M54 and nice pool and leisure facilities and in the morning, excellent breakfast, would recommend to anyone needing value for money stay in Telford! My son loved the pool and was warm, not the usual freeeeeezing temp of some hotel pools!

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review, September 17, 2014
Thanks for your great review.

We believe the hotel is a great place to stay with the family with good facilities, easy access to local attractions and if you are lucky the ability to watch a football match if you so wish.

We look forward to welcoming you back, so keep an eye out for special rates during the year.

Nigel Macpherson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 20, 2014

Well equipped room - two single beds tea/coffee etc. Made use of the gym which is not within the hotel but is literally out the main door and to the right - the gym had lots of equipment and the pool etc we're clean and functioning. Had a lovely rib eye steak in the restaurant which overlooks the football pitch. The staff were friendly and attentive. Altogether a very pleasant stay.

  • Stayed July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review, September 17, 2014
Thanks for the good review.

You can access the leisure facilities from within the hotel if the weather is not so good, lots of people do and keep coming back !!!

Staff here are a real asset to the hotel which makes a big difference to guests stay.

Hopefully we will welcome you back soon.

Nigel Macpherson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 20, 2014

We stayed for only one night, but I was very impressed with the cleanliness of the hotel and it's facilities. The breakfast was also very good, with a wide variety of food for a descent price. We also had dinner there and I have to say that it was one of the better hotel dinners I've had. Finally I'd like to compliment the staff on being very friendly and professional.

  • Stayed August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review, September 17, 2014
Thank you for the glowing review.

We strive to get everything "just so" for each and everyone of our guests and have passed your comments on to the staff as they make a real difference.

Maybe next time take advantage of our leisure facilities and either relax in the pool and sauna or work up an appetite in the gym.

Nigel Macpherson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Twickenham, United Kingdom
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 19, 2014

Strange hotel, this one. It sits alongside the football ground - you can watch games from the restaurant! A bit of a block hotel with a slightly depressing reception area. One you get over that - the rooms are spacious enough, comfortable and functional. Good TV system & OK WIFI (very slow). Staff are OK - can be a bit slow in the restaurant - didn't interact with them much.
Restaurant is average fare for food - not much to write home about.
The highlight is the exercise room & pool - well above average for this type of hotel - I use it regularly when there. There are other hotels in the area - the exercise bit is a winner for me.

Room Tip: Doesn't make too much difference.
See more room tips
  • Stayed August 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Dominic1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 6, 2014 via mobile

Stayed for a night following a work party, facilities for the party were top notch and my room was clean and tidy, albeit noisy on the main road, but certainly good value for money...

Breakfast was great too...

Stayed March 2014, traveled on business
Helpful?
Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel M, Manager at Telford Whitehouse Hotel, responded to this review, August 13, 2014
We are glad that you enjoyed your visit to Telford Whitehouse Hotel and found us to be good value for money. We are pleased to hear you enjoyed your party and your breakfast the following morning.

We would love to see you back here soon

Thanks again

Aimee Lauder
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Telford Whitehouse Hotel

Property: Telford Whitehouse Hotel
Address: Watling Street | Wellington, Telford TF1 2NJ, England
Location: United Kingdom > England > Shropshire > Telford
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Telford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Telford Whitehouse Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
The Telford Whitehouse Hotel is located just off the M54 at junction 6, with direct access to the M5/M6 and M42; 15 minutes from the medieval town of Shrewsbury and the World Heritage site of the Ironbridge Gorge Museums. The Wrekin can be seen from the Hotel, with the local area offering extensive walks for Ramblers and with a network of dedicated cycle routes it affords those with children the opportunity to take active holidays.LEISURE.The Hotel boasts extensive leisure facilities with a 44 Station Gymnasium, Swimming Pool, Sauna, Solarium, Jacuzzi and Steam Room.Alternatively take time out and indulge yourself with a relaxing treatment by making an appointment at Lilly’s Beauty Salon or have your hair done at Obsessions. It is advisable to pre-book your appointment.DINING AT WHITEHOUSE.The Telford Whitehouse Hotel offers both a Bar to relax and enjoy a pre-dinner or post work drink, in addition to the Sir Stephen’s Brassiere which offers a wide range of food to whet the appetite. 24 hour Room Service is also available to guests. Find out more...Children under 12, may choose a main course free of charge from the children’s menu , with each adult dining in the Hotel’s Sir Stephen’s Brassiere with them.BUSINESS TRAVELLERFor the Corporate Traveller, the Telford Whitehouse Hotel is ideally located within 5 minutes of the Telford Town Centre, International Centre and the area office for Capgemini and Fujitsu. In addition, the road network links into the Industrial Sites of Hortonwood, Halesfield and Stafford Park making it an ideal location for the business traveller. The hotel boasts extensive conference & event facilities for up to 400 delegates; the perfect venue for your next meeting. ... more   less 
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Also Known As:
Telford White Hotel
Telford Whitehouse Hotel England

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