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“Excellent”

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Premier Inn Swindon Central Hotel
Ranked #10 of 25 Hotels in Swindon
Certificate of Excellence
Reviewed February 16, 2014

We (four of us) have just returned from an overnight stay at the Premier Inn Central, Swindon.
Excellent in every way...Terrific customer service from Lucy and Amanda on reception; bedroom spacious and spotlessly clean; beds extremely comfortable; room maids friendly and smiling; plenty of hot water and a good shower. Breakfast was at Brewers Fayre, 20 yards away, and we also had an evening meal there.No toiletries in the bathroom (apart from soap) but what do you expect from a budget hotel? It's very good. Never stayed in a budget hotel before but will stay in one of these again.

Room Tip: We had room 36 and 42..overlooking the car park and Brewers Fayre...it was very quiet and we had a g...
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  • Stayed: February 2014, traveled as a couple
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Thank Peniludez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonCentral, Front desk receptionist at Premier Inn Swindon Central Hotel, responded to this reviewResponded February 19, 2014

Many thanks for taking your time to write such a great review.

It is very important to us that our guest's enjoy every aspect of their stay. Your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs.

We hope to welcome you back again in the near future.

Lucy Raynor

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219 - 225 of 311 reviews

Reviewed January 13, 2014

This is a good Premier Inn and as you would expect. It's not the newest, but everything is clean and it is a reliable brand. The family room was large, with lovely beds which were spacious and immaculately clean. The staff were incredibly helpful and friendly. This hotel is let down by the condition of its floorboards which are incredibly creaky. This means that you hear movement from any of the rooms surrounding you. It meant that I could not sleep until past midnight when everything fell quiet. Aside from this it was a great night's stay. Breakfast was good with plenty of food and helpful staff. Don't eat a main meal in the linked pub if you are looking for decent food. The menu is limited and fairly unhealthy and the food is of an average standard. It could be so much better as the setting is quite pleasant.

  • Stayed: January 2014, traveled with family
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2  Thank Ottee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonCentral, Front desk receptionist at Premier Inn Swindon Central Hotel, responded to this reviewResponded January 15, 2014

Firstly we would like to take this opportunity to thank you for taking the time to give us your feedback on your recent stay at the Premier Inn Swindon Central.

We would like to inform you that since receiving your feedback we have taken the following action by reporting the creaky floorboards to our maintenance team.

We are sorry that you did not find the restaurant menu very good; I have passed your feedback onto the team.

At Premier Inn we value all our customer feedback and once again thank for taking the time to let us know how we can continue to improve our levels of service to each and every guest.
If you have any questions or would like any additional information please do not hesitate to contact the team or myself.
Kind regards,

Lucy Raynor

The Premier Inn Team

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Reviewed January 12, 2014

We stayed for one night after watching football. This Premier Inn is as good as the rest staff were friendly rooms were clean and most important of all we had a good nights sleep. The food at the Brewers fayre was very nice and if we return to Swindon next year we will stay here again

Stayed: January 2014, traveled with family
1  Thank Joemo06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonCentral, Front desk receptionist at Premier Inn Swindon Central Hotel, responded to this reviewResponded January 15, 2014

Thank you for taking the time to write your review regarding your recent stay with us, myself and the team are so pleased to hear you found the Swindon Central Premier Inn to be up to the usual high standards.

I will pass on your message to the team at the Brewers Fayre.

We look forwarding to welcoming you back to Premier Inn.

With kind regards,

Lucy Raynor

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Reviewed January 5, 2014

Stayed in two different premier inns whilst in the UK, but clean,quite and comfortable.No phones or extra tolietries ie shampoo in rooms.Need to go to reception for any queries.Fayre on same site good for a cheap wholesome meal and breakfast.

  • Stayed: January 2014, traveled with family
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1  Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonCentral, Front desk receptionist at Premier Inn Swindon Central Hotel, responded to this reviewResponded January 7, 2014

Thank you for taking the time to write your review regarding your recent stay with us, myself and the team are so pleased to hear you found the Swindon Central Premier Inn to be up to the usual high standards.

We do apologise in regards to having no phones in any of the rooms, Premier Inn made a survery and majority of the public now had mobile phones so they decided to remove the phones from the rooms.

We hope to welcome you back in the near future.

With kind regards,

Lucy Raynor

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Reviewed December 28, 2013

This Inn was a sheer delight, totally clean and spotless, well-furnished, friendly staff and very very reasonable prices. Had a perfect night's sleep! Totally delightful. Large car park and easy to find.

Room Tip: I was on the second floor, the room was perfect. I suspect all the other rooms were equally as good...
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  • Stayed: December 2013, traveled as a couple
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1  Thank AlexGordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonCentral, Front desk receptionist at Premier Inn Swindon Central Hotel, responded to this reviewResponded January 7, 2014

Thank you for taking the time to write such a great review regarding your recent stay with us, myself and the team are so pleased to hear you found the Swindon Central Premier Inn to be up to the usual high standards and more importantly you had a great nights sleep.

We hope to welcome you back in the near future.

With kind regards,

Lucy Raynor

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Reviewed December 27, 2013

We stayed at this Hotel for one night on Christmas night. We found the room was very clean and very comfortable and all that we expected. The staff were very friendly and helpful. We had a package that included breakfast which was fantastic and well worth the money. We were greeted for breakfast by Isaac who was genuinely very friendly and made sure everything was to our satisfaction. We will stay at this hotel again as we were very pleased with the service we received. Thank you.

  • Stayed: December 2013, traveled as a couple
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1  Thank iain98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonCentral, Front desk receptionist at Premier Inn Swindon Central Hotel, responded to this reviewResponded January 7, 2014

Thank you for taking the time to write such a great review regarding your recent stay with us, myself and the team are so pleased to hear you found the Swindon Central Premier Inn to be up to the usual high standards. I will pass on the information to Issac who will be pleased to hear he made such a good impression.

We look forward to welcoming you back in the future.

Kind Regards,

Lucy Raynor

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Reviewed November 3, 2013

trying to book for 1 night and can not, put in 2 nights on same date and excepts the booking , if im am not good enough for 1 night i certainly wont be staying 2 will go some where else, as i said rubbish.

Room Tip: if going for 1 night go somewhere else
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Stayed: November 2013, traveled with family
1  Thank kezbo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonCentral, Front desk receptionist at Premier Inn Swindon Central Hotel, responded to this reviewResponded November 6, 2013

Good evening,

Thank you for your review. Due to the popularity of our hotel and to accomodate as many of our guests requirements as possible, we allocate rooms against different lengths of stay. If it will not allow you to book for 1 night then this means 1 night allocations are already full. Please contact us so we can help you.

I hope to speak to you soon.

With kind regards,

Lucy Raynor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Swindon Central Hotel

Address: 1 Larch Close | Kembrey Business Park, Swindon SN2 8YS, England
Location: United Kingdom > England > Wiltshire > Swindon
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 25 Hotels in Swindon
Price Range: $59 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Swindon Central Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
We have a friendly team of receptionists day and night, to check you in and help you with any problems or queries you may have. We like to ensure you are happy and comfortable while stopping in our Swindon Central Premier Inn. Ideally situated for both business and leisure guests, within easy reach of M4. For business this hotel is located on Kembrey business park. Local attractions include Oasis Leisure Centre and McArthur Glen Outlet Village for great shopping. Swindon town centre is 2 miles away. Our Swindon Central Premier Inn has everything you'd expect,incredibly comfy beds in every room and an onsite Brewers Fayre restaurant serving great value pub favourites in a family friendly environment.Please note - for anyone wishing to pay by cash on arrival, we will need to see some I.D. ... more   less 
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