Fabulous setting, good location and chosen for a weekend break. We opted for a standard double but maybe should have selected a superior as it was very average. Sadly the room hadn’t been cleaned to a reasonable standard, hair in the bath, grubby toilet flush, dust on top of all pictures/mirrors and the bedside tables were very dusty when moved out. Bedside lamp not working on one side. Our booking apparently didn’t include breakfast at an additional cost of £10 per person per day which we considered high so decided to eat breakfast elsewhere. Wi-fi not working for first day, reported to reception but they didn’t inform us it was working on day 2, which we discovered by accident. This hotel is obviously a popular wedding venue, not a problem if you’re attending a wedding but on our 2nd night wedding guests were playing 5 aside football at 1am, very loudly right outside our window. I suggested they stop, which they did, but then just talked loudly until 3am. No sleep and an early start next morning. Wouldn’t stay again. Reported these issues to reception and was told they’d “pass it on”. Not satisfactory.
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- Also Known As:
- Stanton Hotel Swindon