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“Great Staff”

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Swindon Marriott Hotel
Ranked #7 of 25 Hotels in Swindon
Saco, Maine
Level 6 Contributor
225 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Great Staff”
Reviewed June 28, 2013

My wife and I stayed here for 2 nights in May 2013 and ere very pleased with the friendly and professional staff, particularly the waitstaff assigned to the breakfast buffet. Our only meals at the hotel were breakfasts. The buffet was well-stocked with both hot and cold choices and the quality was excellent. The hotel itself is comfortabl, clean and efficient, definitely more of a business hotel than a resort. We used it as a base to explore the Cotswold District, Bath and Stonehenge, all of which were relatively short drives. It's a short drive or taxi ride to downtown Swindon where there are a number of restaurants and pubs.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nucenturion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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670 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (118)
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English first
Level 4 Contributor
47 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 18, 2013

Stayed one night. Used the pool, which was quite nice although the steam room was out of action. The hotel was a little tired looking. Service in the bar was a little slow, but the staff were very nice. The bed was nice and the shower good. The breakfast was excellent with a very large range of hot and cold foods. For any other hotel I would have given 4 stars but I feel this was a little under what I would normally expect from a Marriott.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Canterbu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert B, Manager at Swindon Marriott Hotel, responded to this review, June 20, 2013
Thank you for taking the time to write your review.

We monitor all feedback left by our guests so we can take any appropriate action to ensure we are always the preferred hotel choice in the area.

As you may have seen from the information displayed in our hotel lobby we are currently undergoing a 1.1 million pound bedroom refresh, we have one phase completed so far and the whole project will be completed by 1st September 2013, we are really excited about this as the new bedrooms look brilliant.

Marriott hotels do have strict criteria for us to fly under the Marriott flag and I can assure you that we do comply with all these standards and we do hope we can welcome you back to the hotel soon to experience the new bedrooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haverfordwest
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 13, 2013

Not arriving until 14th June but just had to say a big THANK YOU to Pauline who through her help in getting me a wheelchair will have made my visit far more enjoyable - well done Pauline. Will give final feed back at end of visit.

Stayed June 2013, traveled with family
Helpful?
Thank Valerie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagos, Nigeria
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 6, 2013

I enjoyed staying at the Marriott. The staff were very nice and accommodating. Food was reasonable. Was there in winter and heater worked great.
Toilet and bathroom however had some water stains and the rug is obviously old.
This place needs to be updated.
Overall good experience though

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olasimbo O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert B, Manager at Swindon Marriott Hotel, responded to this review, June 10, 2013
Thank you for taking the time to post this review, yes we are really excited to be undergoing a £1.1 million bedroom refresh, the first phase is scheduled to be completed by 17th June and the whole project will be completed by 1st September 2013.

We are completing a whole floor at a time to minimise the distruption to our guests.

I hope you come back to sample our new bedrooms soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Level 5 Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 30, 2013

We decided virtually last minute, to 'take advantage, of a 'special' room rate 1 night stopover, at this hotel in Swindon. The booking was for a de-luxe double room, with a decent discount given. A pleasant, albeit 'far from spacious' accommodation awaited us which was comfortable nevertheless, very clean and contained all we needed, for a one night stay. The menu choice in the Source Grill we found a tad short on choice, however the food was of good quality and the staff friendly. The only complaint, was that I requested a further supply of gravy for my Lamb dish, but it never arrived ! I did receive a 10% discount, but that did not enhance my enjoyment of the meal. Breakfast was 'buffet style' with an excellent choice, which included eggs cooked to order, while you selected the remainder of the items you required. Overall, we had a good stay, in what is a well-run operation - well done the Marriott Swindon, I will tell our friends accordingly.

Room Tip: A de-luxe room is a must.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STEPHEN L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, United Kingdom
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 28, 2013 via mobile

The hotel is going thru a refurbishment which is due to be completed September 2013 work starts at 0800 (you have been warned!). As with other Marriott hotels the service standard is high. The room was in good order and clean. Breakfast is a hot and cold buffet with coffee to go. Public areas are of a high standard with free WiFi.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robbyroadwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert B, Manager at Swindon Marriott Hotel, responded to this review, June 4, 2013
Thank you for taking the time to post this review, yes we are really excited to be undergoing a £1.1 million bedroom refresh, the first phase is scheduled to be completed by 17th June and the whole project will be completed by 1st September 2013.

We are completing a whole floor at a time to minimise the distruption to our guests.

I hope you come back to sample our new bedrooms soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
1 review
Reviewed May 20, 2013

From the moment we arrived, the reception staff were friendly and welcoming.

Our room was spacious, clean and comfortable. We understand that a major refubishment of all the rooms is due shortly - they are already a good standard it should be amazing!

The choice of breakfast menu was excellent, and again the staff were attentive and efficient.

We particularly enjoyed the Swimming Pool, Jacuzzi, Steam Room and Sauna.

The location of the hotel is ideal for touring Wiltshire and we will definitely be returning in the future.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan and Janet T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swindon Marriott Hotel

Property: Swindon Marriott Hotel
Address: Pipers Way, Swindon SN3 1SH, England (Formerly Marriott Swindon Hotel)
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Swindon
#2 Luxury Hotel in Swindon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swindon Marriott Hotel 4*
Number of rooms: 156
Official Description (provided by the hotel):
Quaintly sitting on the outskirts of historically Old Town, the Swindon Marriott Hotel boast a reputation for outgoing service and unmatched amenities. Each guest room of our traditional hotel continues to exemplify luxury for both business and leisure guests alike. Plan a retreat to our tranquil sanctuary and indulge yourself in one of the largest leisure clubs in Swindon, our relaxing on-site spa or enjoy a walk in our beautiful private gardens. ... more   less 
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Also Known As:
Marriott Swindon
Swindon Marriott

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