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“Pauline”

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Swindon Marriott Hotel
Ranked #7 of 24 Hotels in Swindon
Haverfordwest
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Pauline”
Reviewed June 13, 2013

Not arriving until 14th June but just had to say a big THANK YOU to Pauline who through her help in getting me a wheelchair will have made my visit far more enjoyable - well done Pauline. Will give final feed back at end of visit.

Stayed June 2013, traveled with family
Helpful?
Thank Valerie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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652 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
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Lagos, Nigeria
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 6, 2013

I enjoyed staying at the Marriott. The staff were very nice and accommodating. Food was reasonable. Was there in winter and heater worked great.
Toilet and bathroom however had some water stains and the rug is obviously old.
This place needs to be updated.
Overall good experience though

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Olasimbo O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert B, Manager at Swindon Marriott Hotel, responded to this review, June 10, 2013
Thank you for taking the time to post this review, yes we are really excited to be undergoing a £1.1 million bedroom refresh, the first phase is scheduled to be completed by 17th June and the whole project will be completed by 1st September 2013.

We are completing a whole floor at a time to minimise the distruption to our guests.

I hope you come back to sample our new bedrooms soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 30, 2013

We decided virtually last minute, to 'take advantage, of a 'special' room rate 1 night stopover, at this hotel in Swindon. The booking was for a de-luxe double room, with a decent discount given. A pleasant, albeit 'far from spacious' accommodation awaited us which was comfortable nevertheless, very clean and contained all we needed, for a one night stay. The menu choice in the Source Grill we found a tad short on choice, however the food was of good quality and the staff friendly. The only complaint, was that I requested a further supply of gravy for my Lamb dish, but it never arrived ! I did receive a 10% discount, but that did not enhance my enjoyment of the meal. Breakfast was 'buffet style' with an excellent choice, which included eggs cooked to order, while you selected the remainder of the items you required. Overall, we had a good stay, in what is a well-run operation - well done the Marriott Swindon, I will tell our friends accordingly.

Room Tip: A de-luxe room is a must.
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  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank STEPHEN L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 28, 2013 via mobile

The hotel is going thru a refurbishment which is due to be completed September 2013 work starts at 0800 (you have been warned!). As with other Marriott hotels the service standard is high. The room was in good order and clean. Breakfast is a hot and cold buffet with coffee to go. Public areas are of a high standard with free WiFi.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robbyroadwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert B, Manager at Swindon Marriott Hotel, responded to this review, June 4, 2013
Thank you for taking the time to post this review, yes we are really excited to be undergoing a £1.1 million bedroom refresh, the first phase is scheduled to be completed by 17th June and the whole project will be completed by 1st September 2013.

We are completing a whole floor at a time to minimise the distruption to our guests.

I hope you come back to sample our new bedrooms soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
1 review
Reviewed May 20, 2013

From the moment we arrived, the reception staff were friendly and welcoming.

Our room was spacious, clean and comfortable. We understand that a major refubishment of all the rooms is due shortly - they are already a good standard it should be amazing!

The choice of breakfast menu was excellent, and again the staff were attentive and efficient.

We particularly enjoyed the Swimming Pool, Jacuzzi, Steam Room and Sauna.

The location of the hotel is ideal for touring Wiltshire and we will definitely be returning in the future.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan and Janet T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 18, 2013

We first discovered this hotel in June 2009 and have stayed at least once per year since then (21 nights in total). Despite the fact that some of the facilities and furniture are definitely now starting to show their age.... this hotel has continued to improve and impress.

The overall accommodation, bedding, food service (especially breakfast), recreation facilities, car parking, great location and employee attention to detail have made it our first choice when in the Swindon area. It is going to be even better when the updating and refurbishment is completed in September.

We especially like the fact that the hotel is absolutely surrounded by mature trees. Every room that we have been in has had a pleasant view of the forest like surroundings....and you can open the window for some fresh air at night....brilliant.

You can walk to the "old town" in about 10 minutes max and there you will find basic shopping, pubs and some good restaurants to satisfy most travellers' needs. In 15 minutes you can drive to the ancient and lovely market town of Marlborough and explore more wonderful pubs and restaurants, the beautiful Kennet River Valley and a Roman settlement. For the serious shopper....the large Swindon Outlet Mall is just a short drive away.

This hotel does a brisk wedding party business which can create a little extra distraction on weekends but that is easily outweighed by the happy atmosphere that such events provide.

My only criticism is that I am still waiting to receive credit for my Marriott points from my last stay....25,26,27 April 2013.

  • Stayed April 2013, traveled as a couple
    • Value
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    • Service
Helpful?
Thank HockeymanToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, California
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 14, 2013

Travelling from Cardiff to London Airport for flight home, spent one nite in Swindon. Hotel was convenient had all the necessary amenities. Good food at reasonable prices and a well furnished gym.
Only complaint was that the mattress was lumpy.
Staff was great and very friendly and helpful.

Room Tip: Higher rooms supposed to be quieter.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mantasatnite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert B, Manager at Swindon Marriott Hotel, responded to this review, May 15, 2013
Thank you for taking the time to write this review we have noted your comments.

We are excited that this hotel will be having a bedroom refurbishment that is due to start on 20th May 2013 and is scheduled to be completed on 1st September 2013.

This will include:-
All new soft furnishings, New bedside and reading lamps, new beds, new mattress toppers, bathroom acid clean and redecoration through out, plus corridor re-decoration and new lift lobbys.

We do hope you come back in the future to see the new look bedrooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swindon Marriott Hotel

Property: Swindon Marriott Hotel
Address: Pipers Way, Swindon SN3 1SH, England (Formerly Marriott Swindon Hotel)
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Swindon
#2 Luxury Hotel in Swindon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swindon Marriott Hotel 4*
Number of rooms: 156
Official Description (provided by the hotel):
Quaintly sitting on the outskirts of historically Old Town, the Swindon Marriott Hotel boast a reputation for outgoing service and unmatched amenities. Each guest room of our traditional hotel continues to exemplify luxury for both business and leisure guests alike. Plan a retreat to our tranquil sanctuary and indulge yourself in one of the largest leisure clubs in Swindon, our relaxing on-site spa or enjoy a walk in our beautiful private gardens. ... more   less 
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Also Known As:
Marriott Swindon
Swindon Marriott

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