As a brand, I like Holiday Inn Express – they are perhaps my preferred hotel brand for business trips. Generally more comfortable and well maintained than their more budget competitors, but not pretentious. I feel relaxed when I stay at one. And this one is a fairly standard example of the brand.
I’ve stayed here a few times and have always been basically happy. It does however have a couple of niggles that are worth mentioning.
At night time, the hotel is well lit by a very bright orangey yellow light which can be a bit intrusive if you have a room on that side of the building and don’t get the curtains completely shut. There is also a massive, ominous looking electricity pylon passing through the car park which would spoil the view if there was one worth spoiling. However – this isn't a hotel you choose for its view; it’s one you choose for convenience.
The hotel is something of a victim of its own success. It is usually full (or very close to full) and its close proximity to the M4 seems to make it a particular favourite with “white-van man”. This means that parking can be a bit challenging if you don’t arrive early. I've never not been able to park, but I have had to circulate a few times and because of the high percentage of wide, white transits in the strangely shaped car park, some of the ‘gaps’ might be OK for a Smart car or 70’s vintage mini, but parking a modern saloon in them can be challenging…
The one real gripe I do have however, regards the restaurant area. The free breakfast at HIE hotels is always welcome and is very good, but at this hotel, it just feels like the restaurant area is too small. Every time I have come down for breakfast I have struggled to find a free table. For a hotel that must have a higher than average number of single occupancy rooms, there are very few small tables for one or two people. It would be really nice if the hotel would think about this a bit more and maybe split the tables for 4 up a bit. Also for reasons known only to this hotel, they don’t provide trays which means the tables are slower to be cleared and which makes it difficult to get your breakfast to a table (assuming you can find one). Suddenly, a nice, welcome breakfast has become an unnecessarily complicated activity.
If this sounds like a pretty negative review – it isn't meant to. These are all minor little niggles that don’t put me off using the place. The rooms are clean and tidy; the beds are comfortable. The staff are great. Overall it’s a nice place to stay and I would recommend it.
- Official Description (provided by the hotel):
- Choose the Holiday Inn Express Swindon-West hotel and benefit from a great location within easy reach of business parks, the M4 motorway and Swindon town centre.This contemporary hotel offers great value accommodations in Swindon with free Wi-Fi, free parking and breakfast with hot and continental items included in all room rates. Spend your evening with friends over dinner and drinks in the informal lounge. Alternatively, kick back and relax in your air conditioned guestroom and watch the 32-inch flat screen TV with a cup of tea or coffee. Get extra comfortable when you decide between the choice firm or soft pillows!The Holiday Inn Express Swindon West is a popular choice for business travellers due to its proximity to the motorway network and Swindon's business hubs. Windmill Hill Business Park and RWE npower are within 1 mile while Delta Business Park and Nationwide's Head Office are both under 5 miles away. The hotel's 4 conference rooms also provide a great setting for meetings and can accommodate up to 56 delegates.Families and leisure travellers choose our Swindon hotel as a comfortable stopover en route to the West Country, the Cotswolds, Bristol and Bath or when visiting nearby McArthur Glen Outlet Village for bargain designer clothes. Holiday Inn Express Swindon West offers great value for families as under 18 year olds stay free when sharing with their parents and all guests enjoy breakfast included. Our bedrooms have recently been refurbished, come and check out our cool new look on your next stay with us! ... more less
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- Also Known As:
- Holiday Inn Express Swindon West m4, Jct 16 Hotel Swindon
- Holiday Inn Swindon
- Swindon Holiday Inn