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“Great Overnight Stay”

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Holiday Inn Express Swindon West M4, Jct 16
Ranked #3 of 24 Hotels in Swindon
Certificate of Excellence
Lichfield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Overnight Stay”
Reviewed March 27, 2014

We stayed for one night en route from Wokingham to Gloucester and were very impressed with this hotel particularly in view of the price we paid for the room and the included breakfast
We particularly noticed how clean and fresh the room and public areas were and as for breakfast, this was described as continental so we were quite surprised to see three hot dishes as well as plenty of choice of other food and drink
We would certainly stay here again

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 900Dave900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, March 29, 2014
Good Afternoon,
Thanks for the review of our hotel.
Now the sun has come out here in Swindon (unfortunately not guaranteed for future stays), we will be getting more guests like yourself who are either passing through Swindon to go on holiday or coming to the area to visit family.
We believe our hotel is ideal value for this purpose and we hope to see you again in the near future.

Andy Gelleburn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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669 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Christchurch, United Kingdom
Level Contributor
117 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed March 25, 2014

Stayed here two nights and the room we were allocated was on the third floor and was very clean and large enough with LED Tv and tea and coffeee making facilities. Beds ok with heavy quilts and soft or firm pillows although I had soft but the were so large I found them uncomfortable. Room included free breakfast which although we found to be ok the hotel had coach parties in on both nights so was difficult finding a table and when we did they were not clean maybe a self clearing system would be better, this happened both morning. Also no marmite!
All in all though a good stay and maybe we will use Holiday Inn Express Swindon again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, March 26, 2014
Good Afternoon,

Thank you for the review of our hotel.

Although breakfast can be busy, we extend our times at the weekend until 11.30am, which can let you have a long lie and then come down to breakfast.
Although the breakfast is free, we aim to deliver a quality breakfast experience to all our guests and I am sorry that this was not the case for yourself on this occasion.
If you wish to speak to me directly over this or give any further feedback please feel free to call me at the hotel or email me on gm@expressswindon.co.uk

Many thanks and we hope to see you again soon.

Andy Gelleburn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brynmawr, United Kingdom
Level Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed March 24, 2014

We stayed here overnight on route from Gatwick airport to South Wales and we were really impressed with the service,value and quality. We were given a warm welcome on our arrival-I think first impressions count,so we were very happy with this. Our room was very comfortable,the beds were super comfy,the shower was really powerful and the room itself was spotlessly clean. It was great to have free wifi and a complementary breakfast,which was really lovely with lots of choice and prepared very nicely.
We would definitely book this hotel again and recommend it to our friends.
Thank you Holiday Inn for a great end to our holiday.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank livvyWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, March 26, 2014
Good Afternoon and thank you for your feedback about our hotel.

I hope the holiday was as good as your stay with us?

It really is nice to get positive feedback and the team are pleased their efforts have been recognised.
It would be great to see you again whether you are going away somewhere exotic or just for a weekend to Bath, The Cotswolds or Swindon itself.

Thanks again

Andy Gelleburn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 17, 2014

Having stayed overnight on a trip to Cheltenham races last week, I felt I would review this hotel to give my honest opinion.

When staying anywhere, I think the three things to comment on are 1. How friendly/helpful the staff are, 2. The standard of food on offer, 3, The comfort/cleanliness of the rooms

Two out of three aint bad, however, I feel that the breakfast was a let down. It was ok if you just wanted cereal, toast, fruit etc, however, if you fancy the works for a cooked breakfast, this is not the place to stay. The only hot food on offer was sausages, scrambled egg and beans. There was no fried eggs, bacon, hash browns, mushrooms, tomatoes, black pudding. Ingredients you would expect from a cooked breakfast

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christopher B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, March 18, 2014
Good Morning and thank you for taking the time to review our hotel.
I am pleased that you found the team helpful and our cleanliness standards to be excellent, but disappointed with our free breakfast offer.
We offer a wide selection of items to suit most of our guests and the feedback is generally quite positive.
I have spoken to the tour agent that you booked through and they have agreed to alter their description of the breakfast to prevent any future confusion.
Thanks again for your views and we hope to see you again.

Andy Gelleburn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 15, 2014 via mobile

Stayed for 1 night en route to Longleat and enjoyed our stay. We booked through Laterooms and only paid £42, which included breakfast. Reception staff were polite and helpful, the hotel and room were both very clean and breakfast was nice too. Even though the hotel is next to the motorway, there was hardly any noise. My only gripe was that our mattress was quite firm, but that was just personal preference. If we need accommodation in Swindon again, we would definitely stay here.

Stayed March 2014, traveled as a couple
Helpful?
Thank Britsontour2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, March 17, 2014
Good afternoon and thank you for your review of our hotel.
I am pleased you found your recent stay enjoyable and good value.
The rates on online travel agents websites are always the same or more than booking direct with us (and you don't get to collect our IHG Reward points), but we are pleased you stayed with us and hope to welcome you back in the near future.

Andy Gelleburn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paignton, United Kingdom
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 10, 2014

Stayed for one night. arrived rather late after a family party and guy on reception was very friendly and efficient. Room very clean and not hot and stuffy like hotels can sometimes be. Could hear some motorway noise and what sounded like the air conditioning unit but not enough to bother us. Lovely comfortable bed and extra pillows and duvet available in room if required. Breakfast was included and although not full English not available, plenty of croissants,cereal,fruit, toast, eggs and sausage.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMgdjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, March 12, 2014
Good Afternoon and thank you for your review.

We aim to be all you need for a short break and I am pleased that the experience was a pleasant one.
If you get the chance please let us know the names of the team members who have impressed you as we like to reward good service within the team.
Thanks again and we hope to see you soon.

Andy
Andy Gelleburn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bude
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 28, 2014

On the way home from the airport and booked this hotel.Location is great just off the moterway.Its cosy and the staff are human and helpful.The rooms well planned and compact.A nice breakfast to start the day.Ideal for a night or two.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seajadeguesthouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, March 3, 2014
Good Evening and thank you for your feedback.
It is really nice to receive such positive comments and I have shared them with the team.
Hope to see you again soon.

Andy
Andy Gelleburn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Swindon West M4, Jct 16

Property: Holiday Inn Express Swindon West M4, Jct 16
Address: Frankland Road | Blagrove, Swindon SN5 8UD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#8 Romantic Hotel in Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Swindon West M4, Jct 16 3*
Number of rooms: 121
Official Description (provided by the hotel):
Choose the Holiday Inn Express Swindon-West hotel and benefit from a great location within easy reach of business parks, the M4 motorway and Swindon town centre.This contemporary hotel offers great value accommodations in Swindon with free Wi-Fi, free parking and breakfast with hot and continental items included in all room rates. Spend your evening with friends over dinner and drinks in the informal lounge. Alternatively, kick back and relax in your air conditioned guestroom and watch the 32-inch flat screen TV with a cup of tea or coffee. Get extra comfortable when you decide between the choice firm or soft pillows!The Holiday Inn Express Swindon West is a popular choice for business travellers due to its proximity to the motorway network and Swindon's business hubs. Windmill Hill Business Park and RWE npower are within 1 mile while Delta Business Park and Nationwide's Head Office are both under 5 miles away. The hotel's 4 conference rooms also provide a great setting for meetings and can accommodate up to 56 delegates.Families and leisure travellers choose our Swindon hotel as a comfortable stopover en route to the West Country, the Cotswolds, Bristol and Bath or when visiting nearby McArthur Glen Outlet Village for bargain designer clothes. Holiday Inn Express Swindon West offers great value for families as under 18 year olds stay free when sharing with their parents and all guests enjoy breakfast included. Our bedrooms have recently been refurbished, come and check out our cool new look on your next stay with us! ... more   less 
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Also Known As:
Holiday Inn Express Swindon West m4, Jct 16 Hotel Swindon
Holiday Inn Swindon
Swindon Holiday Inn

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