We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“So helpful and excellent facilities” 5 of 5 bubbles
Review of Holiday Inn Express Swindon West M4, Jct 16

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Holiday Inn Express Swindon West M4, Jct 16
Ranked #5 of 24 Hotels in Swindon
Certificate of Excellence
United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“So helpful and excellent facilities”
5 of 5 bubbles Reviewed September 14, 2013

A great three day stay at the holiday inn express. We have always stayed at crowne plaza hotels before but I certainly would stay again at holiday inn express. The rooms were clean, a good size and fitted an extra cot with ease. I was impressed with the free breakfast as there was excellent choice and plenty of food available. A microwave was availble24 hours to warm up our baby food and sterilise our bottles. Overall a fantastic stay, the staff were really helpful throughout. definaletly recommend it!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank only1posh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 15, 2013
Dear only1posh

I would like to thank you for posting such a fantastic review!

I am so glad to hear that you enjoyed your stay with us and that everything was to your satisfaction. I will be sure to share your kind words with the rest of the team

I do hope we can look forward to welcoming you and your family back to the Holiday Inn Express Swindon west again in the future

Kind Regards

Lauren McGinn
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

649 reviews from our community

Traveler rating
    248
    262
    101
    26
    12
See reviews for
144
191
34
179
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
312 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 bubbles Reviewed September 13, 2013

Stayed two nights,spotless as always .Large room,thankfully away from the road so no noise .
Breakfast could not be faulted.Second day two coach loads of visitors ,staff coped so well because it would have been so easy to be overwhelmed.Can not be beaten for the price ,would go back any time .

Room Tip: Try to get a room away from the road .
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thepipefishfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 15, 2013
Dear thepipefishfans

Thank you so much for taking the time to write such a fantastic review!

It is great to hear that you enjoyed your stay with us and I do very much hope that we can welcome you back to the Holiday Inn Express Swindon West again in the near future

Kind Regards

Lauren McGinn
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed September 12, 2013 via mobile

Had a two night stay here on business staff helpful,room very clean and bed very comfortable both nights I had good night sleep the only concern is the breakfast food as it is very basic and at times it can be very busy and no tables free in the dinning area overall experience was good.

Stayed September 2013, traveled on business
Helpful?
Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 15, 2013
Dear Keith B

Thank you so much for taking the time to review our hotel.

It is great to hear that you had a good night's sleep and that the bedrooms were to your satisfaction.

With regards to breakfast, this is one of the key aspects of our guest's experience and we are always looking for ways to improve our offering. Your feedback is very much appreciated and your comments will be shared with the rest of the team.

I do hope we can welcome you back to the Holiday Inn Express Swindon west again in the near future.

Kind Regards

Lauren McGinn
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
1 review
3 of 5 bubbles Reviewed September 9, 2013

The hotel was nice and the staff were friendly but the bed was the worst. I was not able to get very sleep because the bed felt like the springs were coming through the mattress. It was not a good feeling.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cajunfilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 15, 2013
Dear Cajunfille

I would like to thank you for sharing your experience and bringing this issue to my attention. We very much value all guest feedback as we feel that this is key in being able to improve our service and the hotel itself.

I am so sorry to hear that the bed was not to your liking and that you found it uncomfortable. I would like to assure you that the beds are maintained on a regular basis and replaced when necessary. I would be grateful if you could contact me at the hotel so that I may know which room you stayed in so that this matter can be investigated.

I do hope that this will not deter you from staying with us again as I look forward to being able to welcome you back to the Holiday Inn Express Swindon West in the future.

Kind Regards

Lauren McGinn
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level Contributor
150 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed September 6, 2013 via mobile

Stopped on Bussiness. Parking good and location great for Bussiness. It was clean and service was also prompt and professional. Breakfast was poor even by express standards. Poor food quality and had to wait for things filled up constantly. I saw several people complaining while staying about rooms and lift was out of order. No acceptable for 90 pounds a night for me.

Stayed September 2013, traveled on business
Helpful?
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 15, 2013
Dear Mark G

Thank you so much for taking the time to review our hotel.

I apologise that the breakfast was not to your satisfaction. Breakfast is a key part of our guest's experience and so we are always looking for ways to improve it. We very much value your feedback and your comments will be taken on board and shared with the rest of the team.

I would also like to assure you that the lift fault was temporary and we now have both lifts in full, good working order.

I do hope that this experience will not deter you from staying with us again and that myself and the team will have the opportunity to welcome you back to the Holiday Inn Express Swindon West in the future

Kind Regards

Lauren McGinn
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carmarthen, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

stayed here for 1 night with my husband as a stopover on the way to silverstone . Arrived late evening , booking in was quite slow but other than that our stay was pleasant . room was clean and spacious , bed was a little hard tho !! bar was open 24 hours and light snacks available. Staff were all pleasant and helpful .Breakfast was ample help yourself buffet with hot food available too .Would stay here again , easy to find and ample parking .

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank antj111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 15, 2013
Dear antj111

Thank you so much for taking the time to review our hotel.

I am so glad that you enjoyed your stay with us and I will be sure to pass your kind words onto the rest of the team.

We look forward to welcoming you back to the Holiday Inn Express Swindon west again in the near future

Kind Regards

Lauren McGinn
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, England, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 1, 2013

Used this hotel as a stopover on way home. Arrived quite late and was pleased to hear the offered a 24 hour snack menu which was very reasonably priced (£9.99 for a 12" pizza). Situated just off the M4 there was plenty of free parking. Rooms nice and clean and lovely shower. Breakfast very busy in the morning but everything was well stocked. Would stay again

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KaCey174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 15, 2013
Dear KaCey174

I would like to thank you for taking the time to post such a positive review!

It is fantastic to hear that you enjoyed your stay with us and that everything was to your satisfaction.

I do hope that we can welcome you back to the Holiday Inn Express Swindon West again in the near future.

Kind Regards

Lauren McGinn
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Swindon hotels
3.0 mi away
Jurys Inn Swindon
Jurys Inn Swindon
#2 of 24 in Swindon
4.0 of 5 bubbles 1,342 reviews
1.8 mi away
Premier Inn Swindon West (M4, J16) Hotel
2.9 mi away
Holiday Inn Express Swindon City Centre
Show Prices
Show Prices
Show Prices
0.2 mi away
DoubleTree by Hilton Swindon
4.6 mi away
Holiday Inn Swindon
Holiday Inn Swindon
#21 of 24 in Swindon
3.5 of 5 bubbles 440 reviews
3.3 mi away
Swindon Marriott Hotel
Swindon Marriott Hotel
#7 of 24 in Swindon
4.0 of 5 bubbles 623 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Swindon West M4, Jct 16? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Swindon West M4, Jct 16

Property: Holiday Inn Express Swindon West M4, Jct 16
Address: Frankland Road | Blagrove, Swindon SN5 8UD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#8 Romantic Hotel in Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Swindon West M4, Jct 16 3*
Number of rooms: 121
Official Description (provided by the hotel):
Choose the Holiday Inn Express Swindon-West hotel and benefit from a great location within easy reach of business parks, the M4 motorway and Swindon town centre.This contemporary hotel offers great value accommodations in Swindon with free Wi-Fi, free parking and free breakfast with hot and continental items included in all room rates. Spend your evening with friends over dinner and drinks in the informal lounge. Alternatively, kick back and relax in your air conditioned guestroom and watch the 32-inch flat screen TV with a cup of tea or coffee. Get extra comfortable when you decide between the choice firm or soft pillows!The Holiday Inn Express Swindon West is a popular choice for business travellers due to its proximity to the motorway network and Swindon's business hubs. Windmill Hill Business Park and RWE npower are within 1 mile while Delta Business Park and Nationwide's Head Office are both under 5 miles away. The hotel's 4 conference rooms also provide a great setting for meetings and can accommodate up to 56 delegates.Families and leisure travellers choose our Swindon hotel as a comfortable stopover en route to the West Country, the Cotswolds, Bristol and Bath or when visiting nearby McArthur Glen Outlet Village for bargain designer clothes. Holiday Inn Express Swindon West offers great value for families as under 18 year olds stay free when sharing with their parents and all guests enjoy breakfast included. Our bedrooms have recently been refurbished, come and check out our cool new look on your next stay with us! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, IHG and Priceline so you can book your Holiday Inn Express Swindon West M4, Jct 16 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Swindon West m4, Jct 16 Hotel Swindon
Holiday Inn Swindon
Swindon Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing