We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Swindon West M4, Jct 16
Ranked #4 of 24 Hotels in Swindon
Certificate of Excellence
Huddersfield, United Kingdom
Level Contributor
149 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Under par”
3 of 5 bubbles Reviewed September 6, 2013 via mobile

Stopped on Bussiness. Parking good and location great for Bussiness. It was clean and service was also prompt and professional. Breakfast was poor even by express standards. Poor food quality and had to wait for things filled up constantly. I saw several people complaining while staying about rooms and lift was out of order. No acceptable for 90 pounds a night for me.

Stayed September 2013, traveled on business
Helpful?
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 15, 2013
Dear Mark G

Thank you so much for taking the time to review our hotel.

I apologise that the breakfast was not to your satisfaction. Breakfast is a key part of our guest's experience and so we are always looking for ways to improve it. We very much value your feedback and your comments will be taken on board and shared with the rest of the team.

I would also like to assure you that the lift fault was temporary and we now have both lifts in full, good working order.

I do hope that this experience will not deter you from staying with us again and that myself and the team will have the opportunity to welcome you back to the Holiday Inn Express Swindon West in the future

Kind Regards

Lauren McGinn
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

660 reviews from our community

Traveler rating
    252
    267
    103
    26
    12
See reviews for
146
198
34
180
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Carmarthen, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

stayed here for 1 night with my husband as a stopover on the way to silverstone . Arrived late evening , booking in was quite slow but other than that our stay was pleasant . room was clean and spacious , bed was a little hard tho !! bar was open 24 hours and light snacks available. Staff were all pleasant and helpful .Breakfast was ample help yourself buffet with hot food available too .Would stay here again , easy to find and ample parking .

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank antj111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 15, 2013
Dear antj111

Thank you so much for taking the time to review our hotel.

I am so glad that you enjoyed your stay with us and I will be sure to pass your kind words onto the rest of the team.

We look forward to welcoming you back to the Holiday Inn Express Swindon west again in the near future

Kind Regards

Lauren McGinn
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, England, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 1, 2013

Used this hotel as a stopover on way home. Arrived quite late and was pleased to hear the offered a 24 hour snack menu which was very reasonably priced (£9.99 for a 12" pizza). Situated just off the M4 there was plenty of free parking. Rooms nice and clean and lovely shower. Breakfast very busy in the morning but everything was well stocked. Would stay again

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KaCey174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 15, 2013
Dear KaCey174

I would like to thank you for taking the time to post such a positive review!

It is fantastic to hear that you enjoyed your stay with us and that everything was to your satisfaction.

I do hope that we can welcome you back to the Holiday Inn Express Swindon West again in the near future.

Kind Regards

Lauren McGinn
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
161 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

We got a really good rate on the internet for this hotel. We have never stayed at one before. It was very easy to find with a large free car park, We were early so we left the car and walked upto the main road and jumped on the bus into Swindon. Check in was quick with every thing explained. We had a room on the top floor, we were pleased with how clean and well equipped the room was. The beds were really comfy. Breakfast was far better than we expected. there was a very good choice for everybody, it was all clean and tidy and well topped up. The staff were keeping an eye and clearing the tables. We will be using Holiday Inn Express from now on. Well done, keep up the good service.

Room Tip: Room on the top floor away from the lift.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TWEEDY5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 15, 2013
Dear TWEEDY5

Thank you so much for taking the time to write such a fantastic review!

I am so glad to hear that you enjoyed your stay with us and we are priviledged to have been your first Holiday Inn Express stay.

Hopefully it is the first of many and myself and the team very much look forward to being able to welcome you back to the hotel again in the near future

Kind Regards

Lauren McGinn
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed August 25, 2013 via mobile

The £99 published room rate would be pushing it as this hotel offers good basic accomodation without frills but, book in advance over the 'net, and you will have little to complain about. The staff are helpful, the room we had was immaculate (probably as clean as we had ever experienced), free wifi, a large television in the room and a good bathroom. The breakfast set us up for the day and we were off on our way to our destination refreshed to pay a great deal more for a great deal less as far as accomodation is concerned when we reached our ultimate destination.
I would accuse you of being picky if you found fault here. It isn't the Ritz but we paid £40 for a room and breakfast for two : I am picky but was happy to stay here.

Stayed August 2013
Helpful?
1 Thank Earsight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 23, 2013
Good Morning,

Thanks for the positive review.
As you say, it is best to book on-line in advance to get the best rates and with our free breakfast, free parking and even free wifi, we aim to be great value.

See you back in Swindon soon.

Andy
Andy Gelleburn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Witham, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed August 20, 2013 via mobile

Stayed here twice in 9 days to break up a long journey to Devon for the school holidays.

The staff were all amazingly friendly and professional am we were checked in quickly.

Our room was huge and there was plenty of space with a double, a cot and the soda bed fully out.

The room was clean and tidy and well stocked and the bed was so comfortable.

Breakfast was varied and plentiful but it was a bit chaotic at times so cutlery or plates ran out but were quickly replaced.

On our first night a youth group on a coach were staying and were having fun and being a little noisy and when I spoke to reception they were up there like a flash sorting it out and we didn't hear a peep from them again.

Will 100% recommend it for a nice night away or like us to break a long journey up.

  • Stayed August 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katie_blackmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 23, 2013
Thank you for your review.

I have reviewed the time we serve breakfast at the weekends following a selection of reviews and this should help to alleviate any congestion in the breakfast area and in turn increase the quality of the breakfast offer provided.

Thanks again.

Andy
Andy Gelleburn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basildon, England, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 19, 2013

MY family & i stopped here on our way down to devon to break up the journey and it is half way.The hotel is very clean the staff helpful, our room was of a nice size with plenty of towls and a very clean bathroom,the bed was comfy with air con in the room, tv was of a nice size to.The free breakfast in the morning was good to, you have to help yourself so you can have as much as you like.Would definitely stay here again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwindonWestManager, General Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review, September 23, 2013
What a glowing review!
Thanks for taking the time to post it and we hope to see you soon.

Andy
Andy Gelleburn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Swindon hotels
3.2 mi away
Jurys Inn Swindon
Jurys Inn Swindon
#2 of 24 in Swindon
4.0 of 5 bubbles 1,388 reviews
0.2 mi away
Premier Inn Swindon West (M4, J16) Hotel
0.2 mi away
DoubleTree by Hilton Swindon
Show Prices
Show Prices
Show Prices
3.0 mi away
Holiday Inn Express Swindon City Centre
3.3 mi away
Swindon Marriott Hotel
Swindon Marriott Hotel
#7 of 24 in Swindon
4.0 of 5 bubbles 636 reviews
1.7 mi away
Campanile Swindon
Campanile Swindon
#16 of 24 in Swindon
3.5 of 5 bubbles 482 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Swindon West M4, Jct 16? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Swindon West M4, Jct 16

Property: Holiday Inn Express Swindon West M4, Jct 16
Address: Frankland Road | Blagrove, Swindon SN5 8UD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Swindon
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#8 Romantic Hotel in Swindon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Swindon West M4, Jct 16 3*
Number of rooms: 121
Official Description (provided by the hotel):
Choose the Holiday Inn Express Swindon-West hotel and benefit from a great location within easy reach of business parks, the M4 motorway and Swindon town centre.This contemporary hotel offers great value accommodations in Swindon with free Wi-Fi, free parking and breakfast with hot and continental items included in all room rates. Spend your evening with friends over dinner and drinks in the informal lounge. Alternatively, kick back and relax in your air conditioned guestroom and watch the 32-inch flat screen TV with a cup of tea or coffee. Get extra comfortable when you decide between the choice firm or soft pillows!The Holiday Inn Express Swindon West is a popular choice for business travellers due to its proximity to the motorway network and Swindon's business hubs. Windmill Hill Business Park and RWE npower are within 1 mile while Delta Business Park and Nationwide's Head Office are both under 5 miles away. The hotel's 4 conference rooms also provide a great setting for meetings and can accommodate up to 56 delegates.Families and leisure travellers choose our Swindon hotel as a comfortable stopover en route to the West Country, the Cotswolds, Bristol and Bath or when visiting nearby McArthur Glen Outlet Village for bargain designer clothes. Holiday Inn Express Swindon West offers great value for families as under 18 year olds stay free when sharing with their parents and all guests enjoy breakfast included. Our bedrooms have recently been refurbished, come and check out our cool new look on your next stay with us! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Orbitz, Hotwire, Priceline, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Holiday Inn Express Swindon West M4, Jct 16 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Swindon West m4, Jct 16 Hotel Swindon
Holiday Inn Swindon
Swindon Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing