This is the second time we have stayed here and taken advantage of the meal deal ads well. The hotel and its staff are incredable as are the staff in the Mallard next door. It is close to all the places to visit and shop.
Lovely room, well kept and clean hotel. Staff both in the hotel and associated restaurant were helpful and friendly. Plenty car parking space. Close to the city centre and also to the trunk road / motorway network
I’m Stayed there for work purpose. Me and my colleagues arrived the hotel. The reception seems struggled with us as we are Deaf and none of us can speak. But one of receptionist eventually take over. We reassure them don’t to panic or worrying about us. That take us a while to get check in.
The room is just premier inn room, nothing special but the room is very clean and well space. I can’t complaint at all.
In the morning, we had a breakfast. The building is at other side. So we have go outside to walk to beefeater for breakfast (That was snow at that week) so we were so freezing. It’s put me off a little bit.
Apart that - the staff are nice and approachable. Wouldn’t mind to stay there again but breakfast at another side of building put me off.
Ideal venue to stay at if visiting Alton Towers or other local attractions. Efficient, polite staff in hotel and restaurant. Rooms clean and comfortable. Breakfast was excellent, plenty of choice and all well cooked.