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“avoid at all costs”

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International Hotel
Ranked #27 of 29 Hotels in Derby
Reviewed August 17, 2009

We booked this hotel for the Motogp weekend and stayed one night. Shabby would be an understatement. The room we had smelt of stale smoke, had damp circles all over the ceiling, the bed was like sleeping on the floor, the curtains were paper thin which was lovely as every car that drove past our window to leave the "dodgy" carpark shone brightly through. The bathroom was unbelievably grotty, the toilet was brown inside, definitely not worth the price we were charged especially as we later found out it was actually double the normal charge for a saturday night just because of the motor racing. wish they would give me my money back.

  • Stayed: July 2009, traveled as a couple
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2  Thank melhaskins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 - 267 of 303 reviews

Reviewed August 14, 2009

My partner and I found a deal for 1 night at a hotel & 2x 2 day tickets to Alton Towers. Because it was so cheap we added another night to our package. When we got to the hotel we were greeted by polite staff. The room was larger than we expected, the kettle leaked but that was sorted out without too much aggro. The room wasn't too noisy despite being at the front facing the road. Bathroom was quite a reasonable size for a hotel with a shower on the wall and one attached to the taps. Water pressure wasn't amazing though. Buffet breakfast was quite nice. Hotel could do with a bit of modernising but for the price I'm not complaining!

  • Stayed: August 2009, traveled as a couple
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Thank Luke I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2009

I stayed at this hotel as a member of my family had been killed in an accident, as I know Derby really well, I felt that the hotel would be very welcoming.. How wrong was I?
The lady on the desk was telling me how tired she was from her long shift, I traveled from Ireland to be with family at this difficult time so was not interested... The worn down stair carpet, the room signs in the wrong place, the heat of the hotel, the mould on the shower curtain, the shower head that did not work was nothing that could prepare me for the night ahead. Firstly; I was awoken by screaming, then an alarm, then what sounded like a door being kicked in.
Upon checkout the receptionist proceeded to imply she did not have my credit card details and tried to charge me. At this point I was on my phone to Ireland to find out if the right details were received. During our conversation she answered the phone three times and when I explained how inconvenient this was she did not seem to care.....
All in all this hotel had a very unprofessional feel and should be avoided.

  • Stayed: August 2009, traveled on business
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2  Thank sheilaobrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2009

'i have booked many hotels via trip advisor, however this is the first time that i have felt obliged to leave a review. This was my second stay at The International Hotel. It seems that in the space of a year the hotel has undergone major refurbishment. The reception area and restaurant were almost unrecognisable, a real improvement. When we got to our room, we were pleasantly surprised to find that the rooms had also been updated; very spacious (compared to the budget hotels), clean and functional. Overall, our stay at the hotel was made even more enjoyable by the warm and welcoming staff. I would definitely stay here again.

  • Stayed: July 2009, traveled with friends
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1  Thank natasha1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2009

This hotel appears to be in the process of modernising, with an impressive frontage and restaurant. Unfortunately the rooms are still a number of steps behind and are rather unappealing.

The corridors and room appeared dated, slightly worn carpets and the occasional peeling wallpaper. The room itself was fully functional and rather spacious, with the usual TV, iron & board, and trouser press. I did like the presence of a kettle that filled with enough water for more than a single cup of tea. And though I would normally applaud a room with big windows that opened fully, the room did still seem overly hot for an unknown reason.
It was the bathroom that was the main disappointment - the soap and gels was not enough to offset the horror of the green and orange décor. I also struggled to have a decent shower with the temperature switching from warm to cool at will.

But to contrast the room, I was very pleased with the restaurant and the breakfast buffet was better than expected. The staff at breakfast and throughout the hotel were very professional and deserve lots of praise.

I drove to the hotel and it's a very short drive out of Derby and easy to locate - there is some disabled parking at the front of the building but the main car park is at the back down a steep drive (which was covered by lights and CCTV). It is a quick 10-15 minutes walk into the city and there are several shops and pubs nearby.

There is nothing seriously wrong with this hotel and if you can get a good deal then this place is definitely worth a try but you can find better for a similar price.

  • Stayed: July 2009, traveled with friends
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Thank cknam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2009

Made reservation for 1 night while there for Moto GP weekend at Donington Park, room was booked for 2 people for 1 night. We checked into room to find it was a single bed (no not even a 3/4 double). couldn't get another room as hotel was fully booked with other racegoers for weekend. The room itself was a throw back to the 50's - very small, wallpaper peeling of the walls, paintwork chipped, a lovely orange bathroom suite with dusty green carpet and furniture which could be sold on the antiques road show (but wouldn't actually make any money! The hallways and stairs had carpets which were all worn which just didn't give a nice look to the hotel. The car park which is down a steep slope at rear of hotel is very dark & 'dingy' so consider extra security for your car! A party going on in the function room below our room went on into the night (only good thing about that was we got to play guess the artist considering we couldn't get to sleep so we made most of it - like they say - if ya can't beat em - join em!) don't know what breakfast was like as we didn't bother staying for it, we decided to go gormet and have a mcdonalds instead. i think you will get much better value staying at premier or travel inn only couple of miles away which is out of the area where the hotel is situated which is pretty run down. Im not very fussy about were i sleep but this hotel had crossed the line in my books. oh the bathroom was clean if thats any help!!! Avoid at all costs.

  • Stayed: July 2009, traveled as a couple
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1  Thank bretherton29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2009

I have just returned from a 1 night stay in the International in derby, and i have to say i was very very pleased. I booked the hotel as birthday surprise for my wife.The room was excellent with very up to date decoration, was very clean & an extremely comfortable bed. the breakfast (buffet) was spot on with a wide range of fruit, cereal and full english (which my wife had lots of!) the staff were very pleasant and helpful. I would certainly use this hotel again and would recommend to anyone wishing to stay over in derby.

  • Stayed: June 2009, traveled as a couple
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Thank pottersNotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about International Hotel

Address: 288 Burton Road, Derby DE23 6AD, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Derby
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #27 of 29 Hotels in Derby
Price Range: $56 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — International Hotel 3*
Number of rooms: 41
Official Description (provided by the hotel):
Both leisure and business guests are able to unwind in comfort at the International Hotel.There are 41 spacious guest rooms available with contemporary décor and bespoke layouts*. With convenient en-suite facilities and satellite television, extra consideration on your comfy stay is reflected in every room. Or you can upgrade to one of their two luxury Directors Rooms and unwind in a jacuzzi bath tub. A mixture of Single, Double, Twins, Family Bedrooms and Suites are also available. Essentials such as FREE WIFI, Tea and Coffee making facilities, direct dial telephone, hair dryers and ironing facilities are all accessible within your room. Further additional requests can be placed with the 24 hour reception desk and Concierge Service.A peaceful night sleep is assured with snug bedding and tranquil surroundings, allowing you to feel rejuvenated for your day to come. In the morning make your way to the on-site Thyme Restaurant where a Full English or Continental breakfast awaits you.Why not have a look at what else the Thyme Restaurant has to offer, we serve a range of dishes from our new a La Carte menu 7 days a week. We are ideally located and situated just 10 minutes walking distance from Derby city centre, allowing you to explore the area at your convenience. Transport links to the M1, A52 and A38 are very easily accessible, with East Midlands Airport just a 25 minute drive and Derby Train Station approximately a 20 minute walk. Furthermore Westfield Derby shopping centre, Pride Park Football Stadium and bustling bars and clubs are just minutes away. * Please Note: all bedrooms vary in size, layout & decor. Room prices do vary. ... more   less 
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Also Known As:
International Hotel Derby

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