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Reviewed February 16, 2012

My partner and I stayed here as our christmas party was being held here, the party itself was alright it was a disco themed night and had an average meal, though some of the courses weren't cooked amazingly. The pudding however made up for that. However, the room itself was very dull and quite cramped and the bathroom needs updating. We had bright orange feautures for the bath sink and toilet which looked horrible and did not go with the mismatching carpet that was coming up all over the room. The lifts to the room were tiny and with tow people and tow bags in it was a very tight squeeze, i dread to think how people of a larger build would have felt in them. Overall not a great stay but did the job for a place for us to stay after a staff party but would choose somewhere else in the future.

  • Stayed: December 2011, traveled as a couple
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Thank Hayley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2012

Stayed 2 nights over new year. Room terrible, tatty, smelly, noisy, carpets terribly stained, water pressure in showers awful, BUT clean, beds changed every day and towels changed if needed. Staff were absolutely lovely, breakfast was really nice and carla in the restaurant was really helpful and so pleasant. The hotel needs some major updating!! New carpets throughout, stair carpets were threadbare and there was a hand rail missing between floors 1 and 2...a terribly health and safety hazard i would think. Will NOT stay here ever again.

Room Tip: Ask for one off the main Burton Road, even 2 floors up it was still really noisy>
  • Stayed: December 2011, traveled with family
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2  Thank sharron w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2011

Stayed overnight as we were attending a function in town. The hotel seemed ok, the lobby and bar were quite nice. However the hallways were a warren of tatty threadbare carpets which reminded me of an old people's home. The room needed a luck of paint as did all the woodwork within the room. There were coffee making facilities , a trouser press and an iron which was a nice touch and the bathroom was the best aspect but the shower pressure was non existent and small touches were missing - the tissue dispenser was empty etc. The tv signal was rubbish too! And we couldn't watch any tv due to poor signal !

Oh well we were only using the room to get ready in and sleep in ! However in the midst off getting ready to go out the fire alarm went off! We had to jump out of the shower, pull on jeans and a coat and head off through the warren, with fingers in ears due to the high pitched alarm , to the foyer where we were informed it was a false alarm !! Luckily we saw it as a bit of a laugh at the time and sat in the bar and had a pint before we continued to get ready !

The bed was ok to sleep in but breakfast could have been so much better if the chef and his sidekick had bargained on most folk coming down for breakfast between 9 and 9.30 . We all stood waiting for bacon, then for eggs and breakfast was eaten in 2 halves due to everything not being available at the same time . Poor experience in this hotel ? Yes I think so ! Value for
Money? Nope ! Will I try somewhere else in Derby next year ? You bet !!

  • Stayed: December 2011
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Thank shazzy111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2011

Having just held our Christmas party at this Hotel i can catorgorically say that i will never be going back. I can't ever recall experiencing such a poor level of service, especially whilst sat down for dinner. The wait between courses was beyond a joke and having received my main course i then had to wait a further 10 to 15 minutes until the Vegetables and sides were served, by which time my dinner was cold. The same level of service was experienced whilst trying to get a drink from the bar. There must have been a couple of hundred people at the venue that night but i only noticed Two people serving the bar at any one time. Average time to get served a drink was 20 minutes at least. Finally, how trading standards haven't got onto this Hotels case is anyones guess. The pictures of the rooms viewed on the Hotels website are a far cry from some of the rooms that my friends stayed in. If your are into the 70's retro look though this might be right up your street.

  • Stayed: December 2011, traveled with friends
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2  Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2011

Me and my husband stayed here for 2 nights we paid £50 which for the state of the place was a cheek , its worth maybe half of that, infact I will never stay in this hotel again, if I could have I would of gone else where.

We were staying in a ground floor double room with en-suit bathroom that was the buildings outside the hotel reception....it felt like the most dingy bedsit you could imagine.
There was tatty dirty old carpets, and the valance sheets on the bed were absolutely filthy and covered in stains, they clearly have not changed them for well over a year, I was appauled how can you let guests sleep in this! Where are the standards? seems like there are none.

The bathroom was acceptable, I really do not have anything else good to say about it, the staff were alright but we felt cut off from them as we were in the outter building, maybe inside the actual hotel is nice as opposed to their add on bed sit rooms.

I cannot imagine it would take much effort to clean the place up and add a lick of paint its clear the owners do not care about the place, so we don't care to stay there again.

Room Tip: Avoid like the plague or take your own clean sheets!
  • Stayed: August 2011, traveled as a couple
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3  Thank bujjeron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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