We booked in to this Hotel for 1 night to attend an RAF reunion - the Hotel had been used in previous years and many of the Squadron members were keen to go back having had very happy memories of the Hotel and previous reunion events. How wrong they were !!! We spoke to other Squadron Members during our thankfully brief stay and to a man & woman they were unhappy with some or all aspects of their stay - the biggest complaint was the standard of the food at the main reunion dinner on the Saturday night I for one couldn't manage to eat the main course as the pork was so tough and I am one of the younger ones imagine how bad it was for some of the older members !! Most of the staff at the dinner were good but we had a problem with a leaking wine cooler which had drenched the table and the cover plus one of the chairs and we were told it would be OK being left like that - Oh no it wouldn't not a good start. Our room was dirty with ragged towels in the bathroom and the bed was supposed to be a zip and link large double had been left as 2 singles - when we complained we were told the room hadn't been serviced from the previous occupants !! It was much better when we went back later. Breakfast wasn't any better the tea and coffee was dreadful out of the jugs - the muesli had large lumps in it - plates for the hot breakfast buffet were stone cold and the flora had melted to liquid which went everywhere - unless a miracle occurs before next September I would not consider returning to this Hotel.
- Official Description (provided by the hotel):
- The Hallmark Hotel Derby Midland is located in the heart of Derby City Centre, next to the railway station. The hotel has 102 great bedrooms including family bedrooms, all equipped with free WiFi. Why not enjoy our delicious food in our brasserie or sit back and relax in our lounge and bar. The hotel has lots of great facilities including nine meeting rooms with capacity for up to 200 delegates, a stylish wedding venue for up to 200 guests and plenty of car parking. BT Sport is now available in the bar/lounge area. ... more less
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- Also Known As:
- Best Western Derby
- Derby Best Western