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“Hmmm nearly very good”

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Hallmark Hotel Derby Mickleover Court
Ranked #9 of 29 Hotels in Derby
Newcastle upon Tyne, United Kingdom
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Hmmm nearly very good”
Reviewed October 16, 2013

Like other reviewers say from time to time, I would opt for 'good' if it were an option. The food is good and the service very attentive. I also like the bar, lobby and pool areas. I'm just not keen on the rooms, large though they are. The furniture is a bit frumpy, but more importantly the acoustic insulation is poor. Building regs must have become more stringent since this was built.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sheila L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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917 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
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English first
London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 13, 2013

This is a smart modern very comfortable hotel in a pleasant suburb conveniently located for visiting the Peak District. Our 145 sq ft standard room was exactly as shown on the hotel's website with all the usual facilities of a 4* rating. The decor and furnishings were good but the narrow balcony overlooked the car park towards a busy dual carriageway so we kept the patio doors closed. Our only minor complaints were that the complimentary biscuits and toiletries provided were somewhat meager and the bed was firmer than what we have been used to. Although we were on the top floor we could still hear the reverberation of the disco being held in the function suite at ground level and there was background traffic noise throughout the night, but neither was loud enough to cause us concern. The communal areas were attractive and sumptuous and the leisure facilities looked really good but we did not have time to try them. The breakfast buffet was extensive and very tasty but we were disappointed that the special vegetarian dish was not available both occasions it was requested. What really made our stay memorable was dining in the Brasserie where the waiters were so helpful (particularly Matt) and the chef so accommodating to our dietary needs the first night (included in the package) that we dined again there the second night. The food is absolutely delicious. We would have no hesitation in returning to this lovely hotel where the service is so good and you get real value for money.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baginton, null, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 7, 2013

Booked a last minute 2 night break through Superbreak because it offered full breakfast and one dinner included for a very reasonable price. Room was lovely, very clean and a most comfortable bed. Great view from balcony, quiet at night. Close to South Derbyshire attractions we visited. Included dinner was really good with generous portions. Would return.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PeterW1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 2, 2013

We use this hotel for convenience but wouldn't rate it as a 4 star. It probably gets that rating because of the fitness centre and conference facilities but the bedrooms aren't up to most 4 star standards - but then they don't charge 4 star rates. The main problem is complete lack of heating or ventilation in the bathrooms. We have stayed in 3 rooms over the last year and they are all the same. Some plonker in the past burnt themselves on the towel rail so the solution was to disconnect them all. I got over this once by taking my own 13A fuse and put it in the fused spur switch but this last stay I couldn't find it so perhaps they have now had them all removed. In winter they offer convector heaters when it is cold and the lead is just long enough to reach the bathroom - not the safest option frankly. The extractor fans also don't work - but that's the case in most hotels. They need them for building regs but never maintain them. The partition walls are fairly thin and noise carries. The showers are fairly weak. Finally, on this last stay there was only one bath towel. On the plus side the staff are enthusiastic, helpful and friendly and the dining facilities are ok.

Room Tip: The superior rooms have a small entrance area between the bedroom and bathroom - worth the upgrade b...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlanKit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed September 30, 2013

We stayed here for a two night weekend break and thoroughly enjoyed it. The room was large and spacious and very clean with a very comfortable bed and efficient and easy to operate air conditioning. We enjoyed a delicious three course dinner in the restaurant and found the staff very helpful and attentive. The restaurant was very busy at breakfast time and we did encounter a problem when we were shown to two different tables which were both already occupied but it was third time lucky and the waiter was very apologetic. There was an excellent choice of hot and cold food for breakfast although due to the large number of people the staff were struggling at times to replenish everything. We will certainly return for another break in this hotel.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bridgetandken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucks, UK
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 30, 2013

I was initially hesitant to book this for a 1 night business trip owing to a relatively large number of negative comments - don't listen to any of them!! Friendly greeting on arrival, more than helpful bar staff, great breakfast, comfy room, gym and all at a reasonable price. Will definitely stay again next time I am in the Derby area.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kloofer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 26, 2013 via mobile

Got married here. Service brill, staff organised, food great - taster session before much appreciated! Room clean - chelsea suit large and two showers? Good access to road network for family and acess to spa and pool a bonus.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dave186377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hallmark Hotel Derby Mickleover Court

Property: Hallmark Hotel Derby Mickleover Court
Address: Etwall Road, Derby DE3 0XX, England
Location: United Kingdom > England > Derbyshire > Derby
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 29 Hotels in Derby
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Derby Mickleover Court 4*
Number of rooms: 99
Official Description (provided by the hotel):
The Hallmark Hotel Derby Mickleover Court is fabulously located in Central England, only three miles from Derby city centre. The hotel has plenty of free parking onsite and 99 comfortable bedrooms including 15 family bedrooms. The hotel offers lots of great facilities including a brasserie, lounge, bar and free superfast WiFi throughout the hotel. A health and leisure club including a swimming pool, sauna, spa pool, whirlpool and steam-room. 11 meeting rooms for up to 200 delegates. Stylish wedding venue for up to 200 guests. Sky Sports and BT sports is available within the bar area. ... more   less 
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Also Known As:
The Menzies Mickleover Court Hotel Derby
The Menzies Hotel Mickleover

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