My wife and I stayed at the Hotel on 22nd of October in room 2. We arrived ok and were given the key. As we were on a family visit we left our bags and went out visiting immediately. On our return we relaxed and tried to turn the TV on, but could not as the remote did not work. I went to reception and after finding it unmanned with confidential papers on the desk and the mail in full view the receptionist came in.(Not a good start). I was then told." Well it worked ok yesterday". I went back to the room to await the maintenance man who turned up with the assistant manager. Now things improved a lot. He was nice and professional and treated us properly. We later met the owner who was also very pleasant. We talked about the rooms (ours did leak from the roof slightly) and he agreed it was going to be put right and offered us another room. However we decided to leave at this point. It was only the room that we were not happy in coupled with the original receptionists attitude. We did however go back for our evening meal to ensure that we did not feel that the hotel was not good enough. The food was excellent and the service was very good too. We will definitely go back there to eat again and maybe stay when the rooms have been upgraded.
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