It was wonderful to be able to visit a working factory that makes a premium product that is still totally made in Britain! The tour guide Jay took us around the many processes that are involved in producing one of the stunning pieces of porcelain that are manufactured here. Jay took endless trouble to explain these clearly and we were able to touch some of the things - which added an extra dimension. We were also privileged to be able to see one of the resident procelain artists at work.
You need to book the tour - however you can visit museum and shop without booking. The shop provides a range of items from perfect but expensive pieces through to low cost seconds. We had a nice sandwich in the restaurant
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