We wandered into the restaurant after surveying the area on an evening staying in Derby. It was on the same road as our hotel, so we decided to have a walk around and look at restaurants in the area and pick which we liked the look of.
We thought the Viceroy looked good and came back to it.
I had a headache and the restaurant was noisy and very busy. We mentioned this to the maitre d and he said he could find a quieter table. He picked a perfect spot for us - and came after a few minutes to check whether the table was to our like or whether we wanted to be moved.
We were served drinks immediately. I'm vegetarian, so I asked our waiter for his advice on the best vegetarian choices. He was really happy to go through them with me and his recommendation was great.
Although busy, you would not know it because the staff make you feel like royalty. It's the best service I've ever received in a restaurant.
The staff checked on us a number of times to ask how we were, whether there was anything we needed. My husband had a large bottle of beer on the table and we had a bottle of water between us and the bar waitress came around at regular intervals and ensured our glasses were topped up. Initially my husband thought it may be to encourage us to drink more, but I pointed out the number of tables with jugs of tap water on them - and she was doing the same for them. She was just providing an excellent service.
At the end of the meal, we had coffee which came with biscuits.
The bar waitress then came along and asked if she could get us a drink, and told us it was on the house.
The only thing I'd say beware of is that, although the food is lovely, the portions are rather large. We ordered too much so couldn't eat it all - and certainly couldn't touch the lovely looking biscuits with the coffee.
When we left, the staff were really courteous, the manager shook our hand and doors were held open for us. It was a lovely experience - I can't wait to go back (but I'll order less food next time).
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