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“DISSAPOINTMENT” 1 of 5 bubbles
Review of Jurys Inn Derby

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Jurys Inn Derby
Ranked #5 of 29 Hotels in Derby
Certificate of Excellence
Limassol, Cyprus
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“DISSAPOINTMENT”
1 of 5 bubbles Reviewed November 22, 2012

I stayed in JURYS INN for 2 nights and I certainly won't go there again. The location is very good but I didn't get my moneys worth. The room was very small, I had to pay for parking, the service was terrible.I gave them a very expensive coat to take to the dry-cleaners which had coffee spilled on it, but instead of getting the coat back nice and clean I got it with the same dry stain on it and was torn as well. They had the nerve to ask me to pay for the coat getting cleaned, which I refused to do so since the coat was brought back to me worse than I gave it to them. I wouldn't recommend it to anyone since it is next to the motorway and you can't get any sleep.

  • Stayed January 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank MARIOS P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,600 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (215)
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English first
Tutbury, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 20, 2012

Stayed here after visiting a resturant in derby, it is in a great location, literally minutes from the town centre!
The room was a decent size and good quality for saying we payed £35 for the room!
A big tv with freeview, a comfy non lumpy bed.. amazing curtains which blocked out loads of light.
The bathroom had a bath which makes a nice change from just a shower.
The room was immaculate, no dirt at all.
There were extra pillows and covers in the cupboard which we used and the windows blocked out all the noises of the road.
5*!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cornwall
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed November 11, 2012

I stayed here for 2 nights whilst on a business trip.

Very very dissapointed by service standards in the restaurant. There were 3 members of staff looking after 6 tables and it took 1 hour from finishing our main course for the waiter to arrive and clear our dirty plates, even then only half the plates were cleared and we did not get asked if we wanted a dessert. It is so frustraing to get poor service when a restaurant is quite and staff are standing around chatting and ignoring customers. The group of business colleagues that I was with were left amazed at the bizzare lack of service. We would have spent more money on desserts and drinks, but decided to walk out and have these in the pub accross the road.

The table next to us had dirty dishes left on it when we arrived for dinner and they were still there for the duration of the meal. Lazy, uncaring and unattentive staff ruined my stay in this hotel.

Rooms and hotel itself was really nice, modern and clean. Can't believe that in this day and age that in room internet access is still charged for.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank CornwallMmmmmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Co Durham England
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed November 10, 2012

Stayed here as part of a package with National Holidays for Alton Towers.
Lovely comfortable hotel, we were facing the road however double glazing was very good and didnt hear any noise. Food was part of the package and was good but nothing flash.
Well situated for the Town centre, took about 5 mins to walk in.

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank joanne_romany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby
1 review
5 of 5 bubbles Reviewed November 8, 2012

Me and my partner had a lovely time at Jurys Inn - cheap, clean and no frills. Exactly what we wanted! I would recommend this hotel to anyone who wants a cheap, central hotel for a weekend break.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Ruth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flint, United Kingdom
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed November 7, 2012

Skipping through the reviews, in particular the bad ones, its noticeable that there is no response whatsover from management. So either they don't care what customers think or its just policy not to respond. Either way, whatever is written here may or may not improve services to customers. we will never know.
First thing is that staff told me that their postcode will not bring you to the hotel with your sat nav. happy days!

parking - bit of a pain. limited at the hotel with poor info on their website. £6 for 24 hrs, but leave and return the clock starts again. Otherwise it's a hike from the public car park at £7/24 hrs.
Rooms are good, clean , modern, everything works. Just a pain to pay for internet in your room. Its a basic need in this modern day, just like a TV or hairdryer.

Breakfast has an excellent selection, - there is something for every taste, but some of the food was under the heatlamps too long. Cook less more often so its turns around quicker. Staff are friendly and helpful.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bomber127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

Visited this hotel whilst travelling with national holidays to Alton towers.Myself and two young daughters had a really comfortable overnight stay.The hotel room was large and clean and had everything that we required.The dinner and breakfast we received was of a high standard and very enjoyable.Every member of staff was really friendly and professional and helpful.I will certainly use this hotel in the future and would recommend it to anyone.

Room Tip: Higher floors have great views
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  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bell_nicola5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jurys Inn Derby

Property: Jurys Inn Derby
Address: King Street, Derby DE1 3DB, England
Location: United Kingdom > England > Derbyshire > Derby
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 29 Hotels in Derby
Price Range (Based on Average Rates): $
Hotel Class:3 star — Jurys Inn Derby 3*
Number of rooms: 213
Official Description (provided by the hotel):
Jurys Inn Derby is ideally located within the city's Cathedral Quarter, ideal for both business visitors, due to the proximity of Derby's thriving business district, and leisure guests keen to explore the city's rich history and culture. The hotel is a 10 minute walk from a variety of museums, concert halls, markets and galleries as well as a pleasant walk from Derby's shopping epicentre, St. Peter's Quarter. Alton Towers amusement park, Kedleston Hall or the beautiful Peak District are a short drive from the hotel. The hotel features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. Guests can also enjoy a workout in the hotel's cardio gym. If arriving by car, the nearest public car park is available at Chapel Street car park, a 3 minute walk from the hotel. The hotel boasts 213 comfortable bedrooms for up to 3 adults or 2 adults/2 children sharing. All bedrooms are furnished with large soft beds with crisp linen, spacious and modern bathrooms with complimentary toiletries, a hair dryer, flat screen TV with Freeview, and Free WiFi. Guests who book directly with us can enjoy Free Premium WiFi, best price guarantee, no booking fees and also earn points and get rewards with our loyalty programme Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Derby at Jurys Inn. ... more   less 
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Also Known As:
Jurys Inn Derby Hotel Derby

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