We stayed here as we were attending an event in Gloucester. We booked in advance so got a really good room rate. The room was nice with a HUGE tv (by hotel room standards anyway). Overall the hotel is nice and my wife and daughter used the leisure club which they enjoyed.
I have a few gripes which are relatively minor but lowered my overall rating. First was that the air-conditioning in the room can't be set to cool when the hotel hasn't deemed it warm enough. This meant that the room was uncomfortably warm for us. In fairness we asked reception for an electric fan which they managed to supply but with so many budget hotels now having air-con that you can control all year round it feels wrong that a "proper" hotel like this shouldn't have that.
We wanted to ask for some different pillows (a standard service that Holiday Inn provide) but unfortunately, it took 5 phone calls before I could get reception to answer the phone. Then the pillows didn't arrive and we had to chase reception later - at which point the pillows arrived very promptly.
Finally, the broadband in the room was something like £15 for a night. Again, in a lot of budget hotels these days, this price has dropped to £3 for 24 hours so this felt very expensive.
We didn't have breakfast in the hotel although I have eaten breakfast in this hotel before and it was really nice - lots of choice and courteous staff.
Overall - a good hotel but the issues let it down and lowered my enjoyment.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel Gloucester-Cheltenham is conveniently located just off the M5 & only 2 miles from Gloucester's City Centre & 6 miles from Regency Cheltenham. An ideal location for families with our Kids Stay & Eat Free policy*. Visit the revitalized Docks area with its many shops including Gloucester Quays, restaurants & entertainment or the cloisters of Gloucester Cathedral, famous filming location for Harry Potter, or simply enjoy the cafe culture & shopping of Cheltenham. Take full advantage of your relaxing break away at the Holiday Inn Hotel Gloucester-Cheltenham by using the excellent facilities of our Spirit Health Club & Beauty Therapist. All bedrooms are fully air conditioned with all the facilities you would expect from a Holiday Inn including High Speed Internet Access, interactive TV & pay movies. We also have a number of executive rooms for that added touch of luxury & family rooms suitable for up to 2 adults and 2 children. The Academy conference & training suites are perfectly suited to your business needs. A total of 9 meeting rooms with a maximum capacity of up to 130. The Holiday Inn Hotel Gloucester-Cheltenham is also licensed to hold civil wedding ceremonies & is a great venue for a lavish celebration or an intimate affair. *Terms & Conditions apply. ... more less
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- Also Known As:
- Holiday Inn Gloucester - Cheltenham Hotel Gloucester
- Gloucester Holiday Inn