We stayed for a long weekend in early October with a toddler & a baby.
We thought the absolute best thing about this hotel was the staff. Everyone, without exception, were friendly, helpful, polite... An absolute pleasure. A real credit to the hotel.
The restaurant was great, nice food & comfortable. Good service, loved it.
We enjoyed some time in the pool which I thought was lovely. Kids loved it.
Overall I think this hotel is really close to being great & we did have a good stay.
The only reason I felt I could not rate it higher than 3 overall was a few things pon the facilities front.
Firstly no lift. With lots of luggage for young children plus a pram to have to keep carrying up & down flights of stairs it was a noticeable absence.
Secondly was our room. We booked a suite to have the extra room for children.
The size of the 'lounge' area of the suite was fantastic. Really big & spacious with two sofa beds that make 2 (small) double beds. Brilliant for children.
However, the rooms we had were just a little tired. I don't think they can have been part of the refurb? Furniture a little bit dated and a bit bland.
And it was just the finishing touches... There was a dead bug on the window sill that looked like it had been there a while & if you lifted up the pillows the sheets didn't reach to the top of the bed & there was an inch or two of mattress on show. A damp patch around one of the legs of a radiator... None of it very drastic but just little things you notice.
Also, we do usually get a fridge in a suite which, with babies & toddlers, is so valuable and this is not offered here. But that said the staff were more than happy to store things for us in the main kitchen fridges. It would just have been nice to have this included in the rooms, there's certainly enough room in the lounge part of the suite.
That's all really, as I say overall we had a good stay & enjoyed our weekend. And I would return if for nothing else the space the suites offered - travelling with children - really was great. I just felt I couldn't rate it any higher when there were a few facilities missing to make it really really great.
- Official Description (provided by the hotel):
- The Hallmark Hotel Gloucester is perfectly located for explorers or business meetings, just 5 minutes drive away from the M5 and a short taxi journey from Gloucester train station. Within walking distance of Gloucester Golf Club and Gloucester ski and snowboard centre. The hotel has 95 bedrooms including 6 family rooms. Why not enjoy a delicious meal in the brasserie or relax within the bar and lounge. Unwind in the health club with a swimming pool, children’s pool, squash court and beauty treatment area. If you are here for business, we have meeting rooms for up to 200 delegates. The hotel also has a Civil Ceremony licence and a versatile wedding suite for up to 200 guests. Plenty of onsite parking and free Wi-Fi awaits. Plus, BT Sport is now available in the bar/lounge area. ... more less
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- Also Known As:
- Ramada Gloucester Hotel Country
- Gloucester Ramada