Nicely sited in a semi rural location on the South East side of Gloucester. Creates a very good first impression with a modern reception area following a £3 million pound refurbshment of thehotel.Room 123 was a dimly lit, poorly maintained room overlooking the brickwall of the leisure facilities, a few feet away. Two of the seven downlighters in the room were not working, and although "sold" as a double room had only one chair, and a standard size double bed. On investigating the loud repititive banging during the course of the evening we realised the room was directly over the squash courts which was the source of the intrusive noise, and further learned that the courts had been booked out until 20.30hrs - so no prospect of relief. Following a strong complaint to management we were moved the following day to room 34. What a transformation, the room was larger, well maintained, nicely furnished and overlooked the grounds of the hotel, had two chairs, a king size double bed and no intrusive noises from the squash courts which were at the other end of the hotel.
The brasserie was disappointing for dinner with relatively high prices for simple dishes and it appeared only basic culinary skills in the kitchen. Bread on the second evening was returned to the kitchens with the comment that "it looked mean for two people"as it consisted of two thin slices from a baguette, and was returned with their more standard portion of four slices of bread. No jugs of iced water were available as a function in the hotel required all the jugs. Bottled water was declined, and replaced with two glasses of iced water. Breakfast created a much better impression with a hot and cold buffet from cereal and fuit juices, to a full cooked breakfast, with toast, croissants and pastries to finish, and coffee served to the table. Service throughout dinner and breakfast was friendly and helpful, but again it appeared only basic culinary skills in the kitchen at breakfast.
- Official Description (provided by the hotel):
- The boutique Hallmark Hotel has a lot within its stylish contemporary walls. An awful lot. For starters there's the 95 rooms and suites, all clean modern design with a mix of bold colours and earth tones, richly patterned carpets and good beds. Then there's our acclaimed brasserie. The rather good team of chefs alchemizes fine seasonal ingredients into a menu embracing both classic British and European dishes and Moroccan specials. Small wonder it's a favourite of locals as well as guests. Naturally, you may well wish to burn as well as devour calories. You're in the right place. As well as glass-backed squash court and excellent gym with fitness kit, we've an inviting pool (and another for children), steam room and sauna, as well as a beauty treatments facilities where highly trained therapists work wonders for the body and soul, with everything from stress busting Swedish Massages to Detoxifying Body Wraps. ... more less
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- Also Known As:
- Ramada Gloucester Hotel Country
- Gloucester Ramada