We purchased a 2 night B&B break from kgb deals.. Reasonable price & in an area we wanted to tour. Ideal opportunity. Time passed us by too quickly what with one challenge after another, before we knew it almost a year had passed with only a few weeks remaining. We telephoned the hotel explained the woes & requested if it were at all possible to have an extension with the voucher, after all it was paid for & as we are stumbling into the quieter Autumnal months - just maybe, perhaps they could be kind enough to allow us a months extension. Not wanting to break any rules, just a common sense approach to a problem. The hotel said absolutely not. They were not at all happy with the kgb deals & couldn't wait for it to finish.
After much deliberation & planning we decided a break would probably be good for us so rather than let it pass us by we somehow arranged the free time to travel.
After reading the reviews, we too asked for a quieter room, both being light sleepers. We were given Room 7 & told it should be fine, any problems after the first night then they could probably move us for the 2nd night.
The staff are lovely, the receptionists & waitresses are very jolly, very helpful & attentive. The 2nd morning waiter perhaps was having an off day :) or maybe he'd just reluctantly left part of the crowd who were boisterously celebrating (extremely loudly) till way after 2am. Unfortunately the 'party celebrations' were directly above us. Not a good night had by us but they must've had a great time!! We were surprised the Hotel night porter didn't go up & have a word, ask them to keep the noise down. However, after finding out the following morning that it was infact an ex chef's party I imagine the night porter was probably partying too. The noise was unbelievable, even more so to think the party was with an ex member of staff who should know better, who should show far more respect towards customers. Partying aside the room was pleasant enough & perhaps one of the quieter ones. The sound of the seagulls wasn't as bad as we'd imagined (must've been on the other side) & the noise of the pigeons 'love in' was indeed far louder than we would've ever believed :) The view wasn't good, simply a roof & pigeons. ..but then we didn't stay there for a decent view, we had many great views to experience during the day.
Our breakfasts were on the whole fine, nice choice of fruit, even if some were a little unusual, all served for a nice change & actually quite tasty with yogurt on top. There were a few boxes of cereal & 3 jugs of fruit juice. There was also a type of croissant & a plate of jams. The cooked breakfast was made to order offering quite a range of options. First day we had the 'Full English', although they did forget to put the black pudding & tomatoes onto our plates, the rest of the food was hot & fine. Bacon was cooked nicely as was the egg, beans, hash brownie etc. The sausages were wrapped up to take home for the dog but we are quite fussy with sausages, do note we did see others eating them! Second morning I opted for eggs on toast, seemed a better choice. I has the poached eggs but wish i'd asked for soft boiled. Hubby enjoyed his full English (incl black pudding) although they did forget his toast but we heard another guest say how delighted he was with his extra toast!!. Some you win some you lose :) Perhaps all the staff were a bit pickled from the night before, as the guy next to us didn't receive his breakfast til he asked again for it. Bless him.
We noticed a bit too late that you could order a pot of hot chocolate instead of tea or coffee. However the pots of tea & the pots of coffee were enjoyed. Finding a milk jug was a nice adventure too especially as I noticed on route they'd put out some croissants which weren't out earlier. :)
The bedroom was a decent size, a tv on the wall, a desk, chair, bedside cabinets, large wardrobe & a tray full of coffee, tea, sugar, milk, a kettle & biscuits. Brilliant! The bathroom was clean & served its purpose. A lovely traditional bath to enjoy a lovely long soak, plenty of hot water & the bath had a huge shower over it (which we actually never used so can't comment on except it looked great!) The room was very hot, we did have the windows open & the door wedged open at one point just to have a flow of cool air. We the realised we could switch off the hot towel rail, which proved a little more comfortable on the 2nd night.
The Hotel served its purpose well, a cheeky little stop over for a bath & sleep with wifi to check works mail. The days were spent touring the Cotswold so we can't comment on the restaurant or the entertainment. The car parking was easy & good value. NCP fee £3.00 & a voucher from the Hotel. Again I'd just like to say the staff were very nice & so helpful you couldn't fault them even if they did forget things they were so nice & natural they just made me laugh. Much rather be on the receiving end of happy, helpful & polite staff any day.
- Official Description (provided by the hotel):
- The New County hotel is a traditional building, that has been refurbished to a high standard modern interior. It is situated in the heart of Gloucester City, easily reached by the M5 and rail station is only 5 minutes away from the hotel. Relax in our chic restaurant offering modern cuisine, using fresh local produce. Celebrate in style in our magnificent ballroom. Do business in our conference & banqueting suites. Enjoy the quality experience. ... more less
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- Also Known As:
- Gloucester Best Western
- New County Hotel Gloucester