We make several trips a year with my cousin and her husband booked through various "deal" websites. So far we have been very fortunate and have had good rooms and service. Unfortunately the New County Hotel was probably one of those nearer the bottom end of the list. We were told on arrival that both couples had king rooms which was appreciated although both were not equal as one was the honeymoon suite. My cousin and her husband took this whilst my husband and I had the smaller king room which, whilst it had a king size bed was not particularly impressive and overlooked a wall, about six foot away from the window with no view whatsoever which made the room dark. The honeymoon suite turned out to be much better but had not been made up since the last visitors (we arrived around 4-4.30 in the afternoon!). They were moved to another room which was again much larger than ours. It looked OK on first inspection but there was a used shower gel tube on the bath which suggested it had not been cleaned and the toilet roll had not been replenished. I would suggest when booking two or more couples in together it would be good to give them equal rooms. We booked for the restaurant on the first night, no need really we were the only people eating there. The food was good but service not particularly so. The first morning breakfast was good with a good selection of fruit, about 5 items and a bowl of yoghurt plus cooked items and cereals andervice was good. The following morning there were only two items of fruit on offer, no hash browns with the breakfast and service was poor. Location was good but would have expected more from a hotel that has a Trip Advisor certificate in it's lobby with an excellent award! Despite it's location I probably wouldn't stay in this hotel again.
- Official Description (provided by the hotel):
- The New County hotel is a traditional building, that has been refurbished to a high standard modern interior. It is situated in the heart of Gloucester City, easily reached by the M5 and rail station is only 5 minutes away from the hotel. Relax in our chic restaurant offering modern cuisine, using fresh local produce. Celebrate in style in our magnificent ballroom. Do business in our conference & banqueting suites. Enjoy the quality experience. ... more less
- Reservation Options:
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- Also Known As:
- Gloucester Best Western
- New County Hotel Gloucester