We made a last minute booking on line and got a good rate. The location is good and the hotel has recently been refurbished. There is no lift, but as we were on the first floor it didn't matter too much - we would not have wanted to carry cases to the higher floors as the stairs and corridors are narrow. Also, there is no car park, but the hotel has an arrangement with a NCP car park 2 minutes walk away. Breakfast on the first morning was fine, but on the second morning it was a disaster. Scrambled egg was served complete with the burned scraping from the bottom of the pan. I sent it back but there was no apology. I was told they had a new chef - that is not a reason to serve inedible food. We had to wait 10 minutes for orange juice to be replenished and they had run out of croissants at 8.30am. We did not have dinner in the hotel so cannot comment on that. The staff we encountered were friendly, but on more than one occasion we had to wait several minutes at reception before anyone appeared..
- Official Description (provided by the hotel):
- The New County hotel is a traditional building, that has been refurbished to a high standard modern interior. It is situated in the heart of Gloucester City, easily reached by the M5 and rail station is only 5 minutes away from the hotel. Relax in our chic restaurant offering modern cuisine, using fresh local produce. Celebrate in style in our magnificent ballroom. Do business in our conference & banqueting suites. Enjoy the quality experience. ... more less
- Reservation Options:
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- Also Known As:
- Gloucester Best Western
- New County Hotel Gloucester