The express is located a long way south of Gloucester yet it is near to the park and ride and the police HQ for Gloucestershire. The car park was large and easy access yet a very little pavement from rear car park to front of hotel. The greeting was warm and friendly, I explained that needed to go south to Bristol to see some friends and asked how long it would take roughly they didn't know as the guy said he didn't drive. This seemed encompass the whole of the staff, a simple yes no question and they helped anything else I don't know. On the first morning I asked what had Gloucester to offer a tourist they girl thought for a moment and then said about an outlet shopping centre. A went into town and found Gloucester to be a great town with a cathedral and nice walks by the river and some great town centre shopping. When I returned to the hotel the room had not been made up I went to reception and they said that as I had not informed them a breakfast that I wanted the room made up they hadn't done it. When I checked out the following day I asked about this and they said it only applies if you hang the do not disturb sign on the door. The corridor outside the room was hoovered at around 8am.
The room was tired and need a good clean and replacement of some items it was poorly lit and a bulb had gone. The hotel claims to have a/c in all its room this is utter rubbish they have a radiator.
This hotel is also pet friendly this is downside to me being asthmatic, and I was not told about it when I checked in so I was surprised to see a dog coming towards me in a corridor. I queried this with reception and they seemed to extol the virtues of the wonderful thing they are doing for dog owners, perhaps they should make it bigger on their website as I would never have stayed here if I had known.
I asked if they offer anything for platinum members and they gave me a code for some free internet but I was told they don't do this normally. Would I go back to Gloucester yes this express NO!
- Official Description (provided by the hotel):
- The Holiday Inn Express Gloucester South hotel is conveniently located off Junction 12 of the M5 and is close to Gloucester City Centre. The Gloucester South hotel is 3.5 Miles from Gloucester city centre and 15 miles from Cheltenham. Bristol is just 35 miles away, whilst driving to Cardiff Millennium Stadium will take one hour, for sporting enthusiasts. The hotel is adjacent to Waterwells Business Park making it ideal for visiting both local companies and attractions in Gloucester. Attractions include Gloucester Cathedral, famous for the filming of Harry Potter, and Gloucester Docks. Nearby is Cheltenham Racecourse, home of the famous Gold Cup and Paddy Power festivals. Cradled by the picturesque Cotswold Hills and ideally located in the heart of the country, the city of Gloucester offers visitors a vibrant, lively atmosphere. All guestrooms offer free Wi-Fi, and tea/coffee making facilities, with all bedroom windows opening for guest use. All rates include free parking and continental breakfast for up to two adults and two children, children stay free when sharing parents room. Vending and high speed internet kiosks are available for use in the hotel lobby. ... more less
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- Also Known As:
- Holiday Inn Express Gloucester South Hotel Gloucester
- Holiday Inn Gloucester
- Gloucester Holiday Inn