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“Mixed Feelings”

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White Hart Hotel & Apartments
Ranked #13 of 30 Hotels in Harrogate
Reviewed December 16, 2012

When we arrived we were told the car park was full with conference guests who wouldn't be leaving until later. We were given a disc to park on the roads nearby and was told, by the Receptionist, that if we parked outside, she would send somebody to help with the luggage. Less than a minute later we pulled up outside and started to unload the car whilst the same receptionist watched disinterestedly . We ended up leaving the luggage literally dumped in the porch, together with our 84 year old mother whilst we went in search of a car parking space.
When we moved the car later, the "car park full" sign was still on display even though the car park well over half empty .
There were four of us staying in two rooms .Both rooms had been refurbished in "shabby chic" colours (think Farrow & Ball). One was overlooking the esplanade at the front of the Hotel and one was overlooking the back of shops / houses and a brick wall . I know everybody cannot have a room with a view but the second room was very disappointing compared with the first. The bathroom in the second bedroom had a large window, but no radiator and was very cold. There was a blow heater on the wall, this however, only came on sporadically . There was also signs of damp on the walls
We asked to be moved and were given keys to a second room that had not been refurbished & had a view, again of the back of shops , though in this room the windows are partly obscured by a brick parapet wall.. We decided to stick with the first option .
The public rooms are very tastefully decorated & the breakfast was waitress served which was a nice touch, though in common with most hotels, the filtered coffee was only luke warm .
The hotel is in a good position & because of its location i would stay again .I would however make it a condition of my booking that i has a front room.

  • Stayed: November 2012, traveled with family
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Thank juliewoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,536 - 1,542 of 1,717 reviews

Reviewed December 15, 2012

Stayed at this hotel on our way home from a family weekend wedding to enjoy the pleasures of Harrogate and extend our short break. I booked a 'Lazy Sunday' special and upgraded to a exec. suite, from the moment we checked in till the late check-out Monday lunch time the hotel and staff were superb.
Car parking is at the rear (small fee) the room we had was on the front and was very clean and spacious, the hotel bar was great and busy with 'locals' and offered a great choice of food and drinks.
We ate in the brasserie on the evening as part of the deal and the staff and choice of food was superb, this is a 'must call again' type of hotel and we will definately use this hotel next time.

  • Stayed: December 2012, traveled as a couple
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Thank AngelRaider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2012

I was a regular visitor to the bar, the fat badger, but i'm not going again now that i have to pay £5 to park in their car park!! It's ridiculas, i only want a couple of beers, maybe some nibbles, occasionally a meal in the restaurant but i.m not prepared to be ripped off to park!!! Not very good business i'd have said Mr Barker!!!!
Cheers, Chris.

  • Stayed: December 2012, traveled with friends
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Thank Chris I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2012

What a find. Great welcome friendly staff on arrival. Stayed for 4 nights whilst working at the Country Living Show. Found all the staff very helpful. Amazing hot full cooked breakfast every morning. Fran even went the extra mile to book the taxi to be ready and waiting for us after breakfast. The standard of service nevered failed us they even looked after us after work. Quality of the food in the Dining Room was high we also enjoyed room service food late at night. Can't wait to bring the menfolk back with us for a weekend stay.Absolutely fantastic stay.

Room Tip: On the third floor no noise.
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  • Stayed: November 2012, traveled on business
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Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisa-Jane B, Director of Sales at White Hart Hotel & Apartments, responded to this reviewResponded December 6, 2012

Thank you Julie for your comments. We are currently training the Team at The White Hart in customer service to ensure that our staff are always friendly, helpful and willing to go the extra mile to ensure you enjoy your time with us. Its great to hear that the hard work is paying off. We hope to see you again. Please let me know when you are returning to the Hotel and if there is anything you need during your stay you can contact me on sales@whitehart.net.

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Reviewed December 3, 2012 via mobile

4 of us stayed here last night in 4 separate single rooms. The hotel was perfectly located for a spot of Christmas shopping, situated just a stones throw away from Betty's tea rooms. It is exceptionally well decorated and the big lit lanterns and shabby chic furniture was a welcome we weren't expecting. Our rooms on the second floor mirrored similar styling. They were warm and comfortable with extremely fresh and well laundered sheets. We ate in the hotel restaurant and nothing disappointed. Perfectly decorated with warm beige and cream interior every alcove was trimmed with angel wings and real, well lit Christmas trees. Our waiter (marios?) went out of his way to delight, and the fish and chips and the rib eye steaks were cooked to perfection. Nothing was too much trouble and the value for money was great. The restaurant was busy and we were kept informed at every stage, again the warm ambiance meant any wait was pleasurable. Breakfast in the same restaurant was also perfect the following morning. We will definitely be returning to this hotel again. Perfect :)

  • Stayed: December 2012
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Thank lovingthelakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2012

I had stayed here some time ago, and the food in the brasserie made it for me then.The hotel rooms have since been refurbished and are now airy, comfortable and a pleasure to be in. If anything, the food and service have got better. The local Pheasant Wellington went down a treat! There is such a pleasant feel about this place, with an eclectic mix of modern and old-fashioned. Cant wait to return.

  • Stayed: November 2012, traveled on business
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Thank coolsyds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisa-Jane B, Director of Sales at White Hart Hotel & Apartments, responded to this reviewResponded December 6, 2012

The local Pheasant Wellington is one of my favourite dishes too. !!! We look forward to welcoming you back in the near future. You may want to take a look at our special offers on the website for when you do decide to return, as next year we will be running Beer Club & Wine Tasting nights with accommodation if required, these nights are a great opportunity to taste a selection of Beer or Wine that has been chosen to compliment and enhance the flavours of the specially selected menu which has been created by our talented Head Chef.

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Reviewed November 29, 2012

My daughters wedding was held at the White Hart in Harrogate, and it really was a faultless day, the food was excellent, the staff were absolutely fantastic, our every wish was catered for,and the venue magnificent.This hotel has an intimate french colonial chic feel to it.
We had guests coming from France, Australia, Bristol, Manchester, London and York and many stayed at the hotel, the rooms were very comfortable and spotlessley clean. They aslo provided several lounge rooms for those guests who did not want to dance the night away with the young ones.
I would highly recommend the White Hart to anyone wanting the perfect fairy tale wedding.
The white Hart also has a pub called the Fat Badger which was very popular with many of the guests. I would recommend even if you are not intending to stay in Harrogate you really must visit the Fat Badger which has a very welcoming atmosphere for all.

Room Tip: Well worth a visit, the rooms ours quests stayed in were all lovely regardless to wether they were s...
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  • Stayed: November 2012, traveled with family
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Thank Paula L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisa-Jane B, Director of Sales at White Hart Hotel & Apartments, responded to this reviewResponded December 6, 2012

I am glad to hear that yur daughters wedding was a success it means so much to know we are getting it right especially on such an importan day. We are in the process of putting together a Photo Album of our weddings at The White Hart to show to our future Brides to be and would love to include a couple of pictures from your daughters special day with us if possible. We wish them all the best for the future and look forward to welcoming them back to stay with us on their 1st Anniversary.

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Additional Information about White Hart Hotel & Apartments

Address: Cold Bath Road, Harrogate HG2 0NF, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#8 Luxury Hotel in Harrogate
Price Range: $63 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Hart Hotel & Apartments 4*
Number of rooms: 82
Official Description (provided by the hotel):
In Harrogate's elegant Montpellier Quarter, this historic hotel offers both bedrooms and serviced apartments and is just a few minutes' walk from Harrogate International Centre. It has an award-winning restaurant and free Wi-Fi. Many rooms overlook The Stray and all benefit from complimentary toiletries by H2K of Harrogate, a flat-screen TV and 24 hour room service. The Fat Badger Grill boasts 2 AA Rosettes and offers an a la carte menu featuring classic British food with a contemporary twist. The Fat Badger Pub serves real ales and modern British pub grub. The majority of bars, restaurants and shops in Harrogate's town centre can all be reached within a five minute walk. Harrogate Rail and Bus stations are both within 10 minutes' walking distance. ... more   less 
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Also Known As:
White Hart Hotel & Apartments Harrogate, Yorkshire

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