I and my husband stayed on the night of 24th August 2013 and paid £75 for a double room. We were told that we could only book in between 2pm and 4pm, so not a good start, as we were attending a wedding. So we went to the wedding ceremony and then left the wedding venue to check in, to be told that we were too early to check in and come back, that was 1. 50pm. So we hung around outside the guest house, because that's what it is, never a hotel, and then called on the intercom at 2pm to be informed that she was not coming back until 3pm. Flabbergasted I disconnected. At this point there were three couples waiting to book in. One couple decided to have a walk around Harrogate, but ourselves and the 2nd couple had to check in. Therefore we contacted the owner/manager who sent the maintenance man round to let us in to our rooms. The man could not speak English so brought a young child with him to translate. We were given keys to our room and left to it. The room itself was hot and musty smelling, with a pokey shower. There were no towels, only one teacup and no tea bags. There was nobody to ask about late return and access to the guest house, so we had to figure this out ourselves, and hope that the external doors would be open when we arrived back, as there was not a key on the key ring that fitted the external door. The room itself was clean and the bed comfortable. Breakfast was truly bad. My poached egg lay in a pool of water and was over cooked, the sausage was so hard that my knife had difficulty cutting into it, and the bacon was hard, not crispy, but hard, and my impression was that the food had been prepared a significant time before and reheated. All in all a night to remember both for the happiness of a wedding and an appalling guest house stay.
- Official Description (provided by the hotel):
- A beautiful 4 diamond AA Rac & ETB rated hotel, situated in a quiet tree lined street close to the Harrogate town centre. Snug bar has a selection of over 100 whiskies. ... more less
- Also Known As:
- Ashley House Hotel Harrogate, Yorkshire