Where can I start. We booked this Hotel back month in advance for the wedding we were attending in harrogate at Rudding Park, bare in mind not via their website this was through ringing the hotel and booked it.
On the wedding day around 19:25pm we received a call from Cedar court saying our rooms are fully booked and they have re arranged as with a different Hotel (The Old Swan), which i was not happy with as we had to travel right into the city centre. So when we got to Cedar court and spoke to the manager, waiting for like 20mins as there were customers checking inn in front of us.
So we had to ask for the manager and all we got that we are really sorry that we had a system failure, so rooms are fully booked, hang on a minute i booked the hotel on 1st of Feb and you telling me on the wedding at 7:25pm that there is no rooms.
So we ended up going to old swan and we were been told it was an upgrade to Executive, when we got there and we went into the room, i tell you now, the room were so dull, even Travelodge and Etap is way better than the Old Swan. Room looked like 1890s, Executive room where they charged £240.00 per night.
I spoke to the lady i am not happy with the standards of the room, i was been told thats how all our rooms are and that was an executive room which wasn't it was a double standard room for £95 while we paid £124 for cedar court and it was the last room left and i said i am not happy so i am going to leave and their manager agreed we will cancel your stay. (Thats all i got).
I will never ever recommend anyone in a million year this two hotel, but other than you choice is yours and please do not intend to stay at this places, if you are going with your kids, not a nice feeling. We left the wedding for all this.
And this is the best bit now:
Thank you so so much to Rudding Park Hotel Harrogate, where we attended the wedding explained them our situation were willing to find us something local but luckily someone cancelled their Follifoot Junior Executive £350.00 per night allowed us to stay in their room for as little as £150 with breakfast.
Guys you will have a trip of your life at ridding park, Spa, Cinema, Golf Course, Library and the best thing was we had 3 tvs in our room. Bedroom, Sitting Room and even Bathroom
This is just my experience and i would not like anyone going through this, but choice is yours in the end.
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- Also Known As:
- Best Western Harrogate
- Harrogate Best Western
- Best Western Plus Cedar Court Hotel Harrogate, Yorkshire