I and my family were here for two one-night stays (using it as a stop-off to and from our summer holidays). The whole experience, in summary, was perfectly pleasant.
When we arrived for our first stay, we were a bit taken aback to find the carpark absolutely chock full, but the doorman stepped forward to point us round to the front of the hotel, where we would find a space. Our room was a suite, with the sofa bed opened out for the children. The bathroom was lovely and big, and very clean. We did not eat dinner at the hotel but it is so close to the main shopping centre and restaurants, we just went out for food. I was a bit concerned that night, as there was a wedding reception in the hotel just below us, but we honestly didn't hear a thing, so either there's good sound-proofing or the wedding guests were very quiet...
Breakfast the next morning was such a nice surprise - the children were so excited about the immensely huge dining room and the massive variety of food. We dined like kings on the cooked breakfast, fruit, cereal, yogurt, toast and pastries. I was a bit surprised to be greeted by the £3.50 car-parking charge and would argue that, no matter how much the hotel thinks it's perfectly normal to charge for car-parking, I do not believe it is acceptable to charge so much for a room, and then charge travellers to park.
Our next one-night stay was in the family room, which didn't seem to be any different in size from the suite, although the bathroom was considerably smaller, which is a bit odd. You'd have thought there should be more room in a family bathroom... Anyway, that's not really a criticism so much as an observation. What I WOULD criticise is the height of the sink and toilet, in a FAMILY room. This can't be changed, but the simple addition of a stepping stool for wee ones would show the hotel might have given a little thought as to the sort (and size) of people staying in that room. The towels were hung on a rail above the bath, too, totally out of the reach of younger ones, though our six-year-old did show some initiative by clambering into the bath to retrieve them...
We used the swimming pool, which was lovely, and were again hugely grateful for the fantastic breakfast the next morning. The hotel was very busy on this occasion, and the dining rom very full, so it it is indicative of the sheer size of the room that, despite, the numbers of guests milling about filling their plates, it never felt too overcrowded.
I have no complaints about this hotel, and would happily stay here again -- I would like to point out, however, that when I was checking out, I did overhear another couple who had been forced to pay for a dinner they had been told was part of a deal. Whatever the truth of their assertion, I was a bit unimpressed by the response of the woman on reception, who continually pointed out their error, despite their obvious displeasure. Good customer service would perhaps have conceded and just given them the meal...?
- Official Description (provided by the hotel):
- A Victorian landmark, the four-star Majestic Hotel has 170 bedrooms and sits in 12 acres of landscaped grounds in the centre of the spa town of Harrogate. Just a mile from the train station and 10 minutes walk from the famous Betty’s Tea Rooms, it’s the perfect location to enjoy Harrogate’s quaint shops and spas; and you can also venture out to the wild landscape of the Yorkshire Dales. With a pool, jacuzzi, steam room and beauty salon, as well as tea rooms, a bar and the Majestic Restaurant there’s everything you need to relax after a day of sightseeing. ... more less
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- Also Known As:
- Barcelo Harrogate
- Majestic Hotel Harrogate
- The Majestic Hotel Harrogate, Yorkshire