Attended a business function here, which is not always a way of seeing a hotel at its best. It is in a great location in Harrogate and you can see that it was "majestic" once, and it actually could be again, but it is tired and in dire need of some surgery rather than just a facelift.
The meal was actually very good for a function and service was crisp and professional, staff at reception were personable and quick, and overall it is obvious that the customer facing management know how to run a good ship.
However, the room was barely 2* yet alone 4* with a small saggy double bed from the 40's, drafty windows, no apparent sound proofing, and a tiny bathroom with a narrow bath and stained tiles / grouting (the bathroom looked like it had had a mixture of refurbishments over the years, none done well). The tiny bathroom was only saved by the shower - it was over the narrow bath and didnt look great, but it had a good strong flow, kept a constant temperature, and it was hot. I'd take that dingy bathroom with its good shower over a marble & gold palace with a dribble of warm water every time!
Breakfast was a major disappointment - it all looked good but the buffet style "hot" food was mostly stone cold (with exception of the sausages) and as we had to eat & run we hadnt the time to send it all back, so toast & sausages it was.
I never understand why hotels dont really focus on breakfast - it is the customers last key "touch point" with the hotel before they leave, so things like; cold "hot" breakfasts, oven-baked bacon, tasteless eggs, and soggy toast, do nothing to entice customers to return.
- Official Description (provided by the hotel):
- A Victorian landmark, the four-star Majestic Hotel has 170 bedrooms and sits in 12 acres of landscaped grounds in the centre of the spa town of Harrogate. Just a mile from the train station and 10 minutes walk from the famous Betty’s Tea Rooms, it’s the perfect location to enjoy Harrogate’s quaint shops and spas; and you can also venture out to the wild landscape of the Yorkshire Dales. With a pool, jacuzzi, steam room and beauty salon, as well as tea rooms, a bar and the Majestic Restaurant there’s everything you need to relax after a day of sightseeing. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Expedia, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Evoline ltd, HotelQuickly and Cancelon so you can book your The Majestic Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Barcelo Harrogate
- Majestic Hotel Harrogate
- The Majestic Hotel Harrogate, Yorkshire