We stayed with our 2 dogs in the dog friendly lodge for 2 nights
We requested an early arrival time due to an appointment in Harrogate and, the staff made this possible, even arranging to put the heating on early to ensure the lodge was warm.
On arrival at reception we were welcomed by name and everything was efficiently organised...we were handed an envelope with general information about both the park and, the local area, wi-if vouchers etc and were personally shown to our lodge by a staff member.
The lodge was warm, clean and welcoming with a clean, modern bedroom, bath and shower room, lounge, small kitchen and, an outside balcony. There was tea, coffee, sugar and milk provided, Molton Brown toiletries, and a hair dryer.
The staff were also able to offer us a late checkout as no one else was using the lodge on our leaving date and therefore they could arrange for the cleaning to be done at a later time.
The lodge wasn't ultra modern in terms of furnishings but it was spotlessly clean and everything we needed had been provided.
The management should be highly delighted with the level of service their staff provide. We really got the impression that nothing was too much trouble and all the staff wanted guests to have a wonderful time....here they really do put the customer first and we had a fabulous weekend break.
- Official Description (provided by the hotel):
- These self catering properties are in the award winning Rudding Park estate. The 3 star cottages are set in beautiful grounds, whilst the chalet lodges are in delightful woodland clearings, many surrounding a small lake. The 5 star Luxury Lodges have a contemporary feel and overlook the two golf courses. ... more less
- Also Known As:
- Self Catering Breaks At Rudding Park Harrogate, Yorkshire