We recently stayed in 'Oak Cottage' booked through Hoseasons. Upon arrival we were told our cottage wasn't ready (although this was just 2pm they had said it would be) this was not a particular problem as we planned to go to lunch anyway. The couple kindly rang round some venues to check they were still surviving (very helpful).
Once checked it to our accommodation we were quickly shown round by a member of staff and left to our own devices. The wine and chocs on arrival were a lovely touch. A few things to point out the kitchen is advertised as spacious. It is not. If there was anyone sat at the table you literally couldn't get round the kitchen. As we unpacked our shopping we realised how tiny the fridge was (bearing in mind this cottage eledgedly accommodates 8) and wast not in the slightest bit adiquite for a 4 night stay.,as we had been told there was a communal freezer went went to ask if there was extra fridge facilities. I should point out before I go on we had 4 adults 4 children and an infant and these are the details we entered onto Hoseasons to which brimham rocks appeared. Anyway on remarking to the gentleman owner how little fridge space there was his reply was "we'll that's all there is and to be honest your pushing your luck with the amount of guest you have in there". Well sorry but take that up with Hoseasons not us! Really rude and no need in our opinion.
The living room was a decent enough size with 3 sofas, non of which were very good quality. The sofa bed had a plank of wood under the cushions to descise the sagging. However the toilet adjacent wasn't really practical and BEWARE of the towel rail as it is continuously on full blast and is so close to the toilet there were several incidents of burnt legs and no way to turn it off that we could see. The curtains in the living room were extremely mouldy. If you stay here and it's forecast good weather take you own fans as we didnt and has to go out and buy one the next day it was so hot inside.
They advertised not supplying towels so we brought our own equaling more luggage and when we got there, there was 2 towels per person provided??
The bedrooms although compact were fine but the bathroom shower screen could do with replacing or given a good clean.
The swimming pool facilities were excellent although small which meant we had to wait until the pool was empty of other guests to use it. It also closes up each night at 8pm which we didn't feel was late enough. However the games room was a big hit for us and wasn't closed quite as sharply. The communal hot tub was unfortunately A waste of time as it was situated around lots of bushes and shrubbery etc and the minute u liffed the cover and got in you were literally bombarded with flies.
The communal garden wasn't the best. 2 picnic branches were fine but the table and chair set was broken and rotten in places. The garden (other then the grass) was completely unkept. Nettles and weeds growing up everywhere u could see to waste height and higher. Not ideal when u have small children. The BBQ area was fine however unfortunately the field adjacent to said area was full of cows so as soon as they appeared at the wall so did those dreaded flys again (not the fauktmof the owners im sure) so sadly we had to go back in doors.
I really didnt find our stay value for money in the slightest so upon reading the welcoming pack and seeing the owners requesting u strip all beds and have all crockery clean and back in cupboards on departure I was left wondering what it was we were paying for.
Overall an average stay and a place we don't intend returning to which is unfortunate as we stay in the area every year and upon arrival thought it looked the perfect place to return. Sadly this was not the case.
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- Also Known As:
- Brimham Rocks Cottages Hotel Harrogate
- Brimham Rocks Cottages Harrogate, Yorkshire