We enjoyed a wonderful relaxing weekend in an outstanding location, the buildings are breathtakingly beautiful. The hotel restaurant menu was exceptional at a reasonable price for the quality. The staff in the restaurant made the experience special, so courteous and friendly. Breakfast was self service, and a set price for as much as you wanted. Lovely selection, but chaotic with people up and down constantly. The spa/sauna facilities were adequate at quiet times for hotel visitors, but towels and gowns were draped over all the loungers poolside which prevented us from spending much time there. Sadly members were complaining that too many hotel visitors, slightly spoilt the enjoyment of the facilities for us. We loved going in the Ramblewood pub for a pint, lovely atmosphere. We enjoyed a meal in the pub restaurant, good quality food at a reasonable price. Shame the hotel staff were inattentive and disinterested. I would have loved to have given this amazing hotel a 5 star rating but we found the staff in general (other than the restaurant) efficient but disinterested. On every occasion staff passed us and never acknowledged us. We would love to return one day to this special hotel but hoping that the hospitality is improved before we return.
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- Also Known As:
- Best Western Peterborough
- Peterborough Best Western