Came to this place with my colleagues during a work lunch break, and the place didn't seem busy at all. When our simple order of salads and pasta did not show up after 50 minutes, we complained. It took them 10 minutes more to serve us, along with insincere apologies, and a compensation of FREE desert. The desert looked like something someone else had sent back, and when we got the bill, the desert appeared on it not free at all. After another complaint about that extra charge, they presented us with a different check that had an unexplained charge simply called "general". We disputed the bill again, and again they admitted a mistake. After finally paying we left the place without ever intending to return.