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“Amazing place”
other travelers have booked this property

Review of Mountain View

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Excellent
33 reviews
External Front
External Rear
Downstairs 'Den'
Upstairs Lounge
Air Hockey and Table 'Foosball'
Pool Table
Dart Board
Basketball
Family Room
Upstairs Bunk Room
Sample Bedroom
Sample Bedroom
Sample Bedroom
Sample Bedroom
Sample Bedroom
Sample Main Bedroom
Sample Main Bedroom
Sample Bedroom - Turret 2
Sample Bathroom
Sample Bathroom
Main Bath
Sample Bathroom
Sample Bathroom
Sample Bathroom
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Overview
Cottage -
17 Bedrooms, 12 Bathrooms, Sleeps 50
Penmaenmawr, Conwy County, North Wales, Wales

Reviews from our community

Excellent - based on 33 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
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Any
English first
Karen M
wigan
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Amazing place”
Reviewed July 9, 2016 for a stay in June 2016

Had a fantastic weekend break at mountain view , the property is huge !! There was 8 families in our party and easily enough room , very well equipped kitchen, huge dining area and there's even a disco room downstairs with pool table and air hockey would definently recommend for large groups.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 9, 2016
Hey Karen,
Thank you so much for taking the time to post your feedback. It gives us great satisfaction that the venue played its part in your family get together.
mark and the team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jenem141
Manchester, United Kingdom
1 review
“Excellent! Everything we needed and more!”
Reviewed July 9, 2016 for a stay in June 2016

Perfect for a large group. The shared living space is fantastic! So much room to eat, relax or have fun. The kitchen is well very well equipped and clean and the bedrooms are modern and decorated tastefully with great hot showers! Most have en-suite bathrooms and are spread out enough to give the place a 'hotel-like' feel. Our children loved the dormitories and had a great time in the basement games room. Shops and takeaways are situated on the same street. A brilliant time had by the whole family and we hope to be returning next year!

Jenny

How helpful were the directions to the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Everything!
Liked least: Going home!
Traveling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 9, 2016
Hey Jenny,
Thank you much for your kind words and it would be fabulous to welcome you back whenever you wish.
mark and the team.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
andreaD93...
Wigan, United Kingdom
1 review
“Fantastic place”
Reviewed July 8, 2016 for a stay in June 2016

We have just returned from Mountain View after a weekend away with friends - what a fantastic place! We were a group of 8 families with children ranging from 2 - 15 years and there was something here to suite everyone.

It was clean and very well equipped. All couples were able to have their own double bedrooms with bathrooms (either en-suit or next to their bedroom). For the children we had a girls bunk room, a boys bunk room and even extra spare bedrooms for those teenagers who wanted their own space.

There was a large well equipped kitchen, a big dining room which seated us all, a spacious lounge and the peace de resistance, a brilliant games and disco room in the basement which the children (and adults) loved.

All in all we had a great weekend. I would highly recommend this place for a weekend away with a large family or a group of friends. We will definitely be going back.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The games and disco room
Liked least: Nothing
Traveling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 30, 2017
Hey Andrea,
There seems to have been a few reviews placed since I last checked so I can only apologise for not acknowledging your review earlier. SO pleased the Mountain View lived up to everyone's expectations and thank you for being wonderful guests!
Mark and the team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillyers
Wigan, United Kingdom
1 review
“Five star fun for all ages”
Reviewed July 8, 2016 for a stay in June 2016

A group of 8 families stayed at Mountain View for a long weekend to celebrate Father's Day. What a fantastic place! We had children aged between 3 and 15. The kids loved the bunk rooms and the basement games/party rooms. There was plenty to keep them entertained in a safe environment. The adults had a separate large lounge area on the ground floor where the Euro games could be viewed on a large projector screen. Lots of space for everyone and plenty bedrooms to choose from. I don't understand the criticisms of one of the previous reviewers, the place was clean, well equipped and we didn't experience any issues with safety despite having a toddler with us. I would recommend it to any of my friends and look forward to a repeat visit in the near future.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The basement party room
Liked least: Having to leave
Traveling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 9, 2016
Thank you so much for your kind words. It is a much appreciated affirmation of what we believe we have created at Mountain View. We look forward to welcoming you back at your convenience.
mark and the team.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paul R
Manchester, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“BEWARE!”
Reviewed June 30, 2016 for a stay in June 2016
1
person found this review helpful

after staying at this accomodation and coming across multiple hazards regarding dangerous floorboards around the property and collasping beds as well as mouse traps under furniture building materials outside dirty windows and horrendous cooking hygiene regarding the oven which was filthy and needed scrubbing before use,the owner and the rental agency refused to accept there are any issues with this property if you have toddlers or young children which we had in our party they need to be kept under constant supervision due to staircase to the cellar area and windows upstairs with no locks to stop young ones falling through,there was safety gates available and i heed you to make good use of them,the pool table and the cutlery are the only things i can say are worth giving credit for,please record any problems you may encounter as the owner and the rental agency are unbending if you contact them regarding any issues you may come across,we handed a list of problems to the housekeeper during our stay but nothing was done,in the end out of the 32 guest who started the holiday only 8 remained on the final day,enough said.

Traveling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 5, 2016
WoW! Paul I am so sorry you didn't love everything about Mountain View as ALL our other guests have. I am truly sorry and indeed shocked about your comments. Primarily, it has to be said, because I only found out about your problems last week from Sykes (who you booked through). Had you raised ANY of these issues at the time we would have gladly addressed them BUT you did not mention anything to Sykes or indeed myself or the emergency contacts listed on the welcome sheet.
I'm not going to through the individual complaints listed (or indeed the others raised through Sykes) I shall simply say that we haven't done ANYTHING to the property to address the issues (because we weren't aware of them) and the two sets of guests who have stayed in the interim have both listed 5* reports and haven't experienced any of the issues you list. For the record I must state that Mountain View is a normal (if somewhat LARGE) house which you let as a single group and we have no on-site presence.. We do not accept any responsibility for the kids/toddlers - that is down to the parents as usual. We have let to a group of blind children (through the RNIB) and many other childrens' charities and organisations for special needs kids. None of them have had anything but praise for the place. I know you had special needs guests yourselves as, if I remember correctly, you visited the property prior to booking, I am truly sorry it did not live up to your own expectations BUT I stand by the Mountain View and what it provides and would encourage you, in the future, to communicate with Sykes or us direct so we get a chance to address any issues at the time before you post on the web which does nobody any good.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
christo b
1 review
“Excellent accommodation”
Reviewed June 14, 2016 for a stay in June 2016

I booked this hotel for a group of 48, including 19 children within the age group of 3 to 15. There were 14 families in total. The accommodation was well equipped to handle this crowd!

My apprehension on allocating individual rooms for families was soon gone, when all kids decided to use the dormitory in the ground floor. This was the first experience of using a dorm for many of them. The lowerground lounge had enough entertainment for the kids- pool table, sound system, TV etc. Even though the weather was not so good on one of the days, the kids were never bored as there waas so much to keep them entertained within the accommodation.

All bedrooms were very clean and beds well made. The bathrooms were clean and modern. There were enough bathrooms for the gang. Don't forget to take toilet rolls as they are not part of the deal!

The kitchen was well equipped and the common dining area adjacent to the lounge meant that all of us could have meals at the same time. There were 3 fridge freezers with enough space and kept clean.

As mentioned in the property details, the second floor on one part has low ceilings and steep staircase- kids have to be extra careful on those.

The beach is just 10 minutes walk away- you need to cross a road and go through a tunnel. The tide retreats in the morning making way for walks on the beach. It's good for walks otherwise. There are other attractions withinshort driving distance- castle, garden etc.

The hotel is in the town centre with shops very nearby. There is a hotel and few takeaways. There are shops for local amenities open on a Sunday as well- you can buy stuff even if you missed something. There is a small car park for 5-6 cars maximum at the doorstep of the hotel. There is free car park for more than 50 cars within 5 minutes walk.

Everyone was pleased with the accommodation, its location and amenities. The broadband was fast and streaming was not an issue- consider nearly 40 devices connected at the same time! Streaming movies through the projector was not an issue at all. The sound systems can be connected through bluetooth.

Mark was friendly and easy to communicate through the booking. All queries were sorted out quickly.

Overall, a very pleasant stay in a beautiful part of the country. A very good property with good facilities. It catered to the needs of all- adults and children alike.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Cleanliness of property
Traveling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 15, 2016
Hey Christo, thanks so much for your kind review and for taking the time to put such a detailed assessment. Hope to welcome you all back in the near future.
mark
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
etljordan
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Everything you could want - Wow!”
Reviewed May 6, 2016
1
person found this review helpful

There were about 40 of us in this spacious property and we could have had 20 more of us. It was a really good location for accessing all parts of North Wales.
We were not left wanting for anything, the house is really well equipped for all ages with huge games room.
It's brilliantly equipped and will not disappoint the most discerning visitors... thoroughly modern throughout and with great facilities... just can't speak highly enough of it.
If you're looking for a place for a lot of you then you won't be disappointed.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 30, 2017
WoW, I am REALLY sorry I completely missed this review when you wrote it and that is truly terrible given you took the time out to tell the trip advisor community. We are thrilled you enjoyed yourselves and look forward to welcoming you back soon!
Mark and the team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Adults2
Children0
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