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“Could have been great...if we weren't put in a smoking room!!”

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Riverbank House Hotel
Ranked #3 of 5 Hotels in Wexford
Certificate of Excellence
Coffs Harbour, NSW
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Could have been great...if we weren't put in a smoking room!!”
Reviewed July 20, 2010

Close to town, the staff were friendly, the room was a good size, breakfast was fresh cooked and delicious. Unfortunately the main thing I remember was being given a smoking room after requesting a non smoking room. The smell was revolting! We couldn't keep the window open as it was too cold and we were on the ground level. All of our clothes and luggage smelled like cigarettes for the next week or so.
For Australians who are used to strict smoking laws we were not impressed with the room. In defence of the hotel though there were no other available rooms by the time the mistake was discovered so there was no way to avoid it.

  • Stayed April 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank TravelWiz_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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410 reviews from our community

Traveler rating
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    30
    9
    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • English first
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English first
switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 23, 2010

Stayed in this hotel for 1 night, the food was good and common areas were nice but the room we had was very basic and a little run down. There was also no hot water in the morning for a shower :(

  • Stayed June 2010, traveled as a couple
    • Value
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Helpful?
Thank lorna99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 5, 2010

Stayed here with a group of girls for a hen weekend. Hotel do a hen package which is €99 p/p for 2 nights b&b, 1 dinner & 2 nites niteclub entry to the Stores niteclub which is a short walk across the bridge. Excellent value! The only part I would complain about is when we booked we had a choice of having dinner at the hotel or at the Yard Restaurant, we chose the yard and when we got there the waitress was going to charge us for the meal, she said she never heard of this offer although on the way out of the restaurant there were flyers advertising this very deal!! Being the person to arrange the weekend this was very embarassing as we had to sit and wait until she phoned the hotel, so in the meantime we were left wondering if we'd have to get up and leave or not.
Turned out it was included and I have to say dinner was excellent! Would not fault it at all.

The hotel itself while being a bit dated is very welcoming, had character & charm, loved the candles outside the hotel, very romantic! I would defo stay here again. The staff are the nicest and most helpful Ive ever come across! They always stop for a chat and to check everythings ok. John the night porter is a lovely man, we stayed in the residents bar until all hours and he stays there until the last person leaves. lovely lovely man.

Cannot fault this hotel at all, thanks for a lovely stay.

  • Stayed April 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sparkles1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 2, 2010

The food was lovely but my room needs updating,,,paint work is pealing and one of the windows couldn't shut & one of the lights wouldn't work,,,but the food was lovely the chef does a great job there and the staff in the front office and serving staff do a great job and couldn't be more helpful,,also parking is an issue,,they need a bigger carpark,,,there is a pay carpark nextdoor but u pay per day and no over night parking is allowed and u must get up early to pay for the forth coming day,,,overal a nice hotel

  • Stayed April 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JWDublin2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wicklow
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 20, 2010

This is the kind of hotel that values its customers in many ways and anyone that has stayed there will always return many times thanks to the staff being so helpful and the food being so nice i would have no problem going back. in fact im getting married and the party is going to be there.

  • Stayed January 2010, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank hello543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carlow, ireland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 18, 2010

we arrived in the riverbank, on a friday for a hen party, due to the volcanic ash some of the guest couldn't attend, the hen had to drive from luxembourg and arrived late after a 24 hour trip. the staff couldn't be more helpful, they didn't charge us for the extra rooms, arranged taxi's and changed our dinner times, arranged hair appointments, it felt like the minute we needed something it just arrived. this hotel offers the most exceptional customer service that any of us had ever experienced, from the receptionists,the taxi driver, and the night manager. we were all agreed that wexford and in particular the riverbank was an excellant place to cellebrate any occasion

  • Stayed April 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sarmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 13, 2010

my boyfriend and I stayed at the riverbank for the weekend were both in our twenties, we really enjoyed it. when we got our room it was too hot in the room but the staff upgraded us to a much larger cooler room. the staff couldn't have been any more friendly or helpful. the view of the river at night was lovely and the location was good for shopping. food was 5*.

  • Stayed April 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amybyrne88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riverbank House Hotel

Property: Riverbank House Hotel
Address: The Bridge, Wexford Y35 AH33, Ireland
Location: Ireland > Province of Leinster > County Wexford > Wexford
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Wexford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riverbank House Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
"Since opening the Riverbank House Hotel our aim has been to create a refreshing alternative venue for exceptional yet reasonable accommodation, good consistent food with availability all day and a level of service to be proud of. From the feedback I have received to date I am confident we have achieved, and are maintaining our goals. However we are constantly striving to improve our standards so that you ‘the customer’ receive the highest possible level of service and customer care. Whether you're passing through or a registered guest, on behalf of the management and staff, I wish you an enjoyable stay with us at The Riverbank House Hotel." Colm Campbell, General Manager. ... more   less 
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Also Known As:
Riverbank Hotel Wexford

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