We attended this restaurant last Saturday night our reservation was for 8PM when we arrived and the table was not ready so we took a set in the waiting area, eventually after ten minutes we got seated. The restaurant was not full but yet the staff appeared frazzled and disorganized. We received the menu and had more than sufficient time to look at it. No member of staff asked if we would like a drink. Several staff members were asked by one of the party, who had brought his own beer, for a pint glass with ice, four times in fact!!!, eventually someone returned to say they had no ice and obviously no glass. They resorted to using a wine glass rather than ask for a glass for a fifth time.
Eventually a member of staff returned to take our order. We ordered one bottle of white wine and a bottle of Merlot from the wine menu, the girl returned with the wine and then asked were we happy to pour it our self??? she informed us that that was all she had, a bottle of house red! when we ordered subsequent bottles we discovered a Merlot.!! We waited at least 30 minutes before starter and had to ask for some bread as the party were beginning to be getting very hungry!!.
On the plus side the food was very tasty with multiple flavors and beautifully laid plates. Such a shame that the staff were so poor lets the restaurant down badly.
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