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“Better than expected”

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Botleigh Grange Hotel
Ranked #1 of 1 Hotels in Hedge End
Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Better than expected”
Reviewed June 24, 2013

Having read the reviews before booking I was a little unsure what to expect, some people seemed very happy with the hotel whilst others were really disappointed. As we were attending a function at the hotel we decided to give it a go, I am so glad we did. We had a lovely room overlooking the gardens and lake, yes the hotel is a little tired and could probably do with a bit of updating but as it is under new management I'm sure they will get round to it. Our room was a very good size and light and airy, it was very clean and certainly much better than we had expected. Breakfast was served in a very nice room that overlooked the gardens and the selection was very good. We did not use the spa as we didn't have time which was a pity as it looked lovely. I do not understand some of the negative reviews about this hotel and can only assume some people are very picky or go looking for faults. I would also add that I felt we received good value for money. All in all very glad we booked, don't be put off by the negative reviews.

Room Tip: Ask for a room overlooking the lake.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ancla64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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774 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 23, 2013 via mobile

We had a girlie 2 night stay at botleigh grange hotel.
The staff were first class and couldn't do enough for you also very friendly. The food was lovely and very fresh.
We used the spa and had treatments this was also lovely and relaxing with friendly staff.
Overall a brilliant stay and would love to go back.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GemmaJN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 23, 2013

We were very disappointed in the overall quality and standard of this 4 star rated hotel! The general appearance is one of poor maintenance and shabbyness. For example:
Net curtain in bedroom not fitted correctly, heated towel rail not working, dust and dirt all round the hotel. Light bulbs not replaced in public areas. The room used for Sunday breakfast had not been cleaned after previous evenings party.

Only 1 shampoo, bath gel provided for 2 people. 1 tablet of soap to use in bath and basin. No water, pen or paper, do not disturb sign provided in room.

All the upholstery in the lounges is worn and dirty. Carpets badly stained. We could go on, but basically would not recommend as a 4 star hotel. Breakfast was very average! Cold plates, only fried eggs available.

We will not be returning!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Harry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hedge End hotels

Level 4 Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 22, 2013

Had a fantastic wedding at this venue. The venue has character and the grounds are lovely and in beautiful colour and order in June.

The bedrooms are generous, rickety (in a quaint way) and have amazing character.

The food for our wedding, the breakfast and when we have eaten at the main restaurant before, have all been fantastic and we had many good comments and happy guests with the meals they enjoyed whilst with us at Botleigh.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gwillby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 18, 2013

The Botleigh Grange Hotel & Spa is probably well known to the discerning few but it deserves a much wider audience. From the moment you turn into the drive the place just oozes class. I can honestly say it's the first time I've started relaxing in the car park. From the moment we walked through the door the staff were fantastic. Check in was effortless, the room (5) was jaw droppingly sumptuous, four poster excellence,stylish period furniture, and a great bathroom. A visit to the Spa is must. Recently refurbished to a very high standard the pool sauna and steam room are excellent. Dinner in The Hampshire Restaurant was fabulous. The biggest problem was choosing something. Top marks to a top chef (Steve) and his team. A Michelin Star surely beckons if this standard is maintained. All of the staff deserve a mention but Elodie in the Spa and Jade G, there's three Jades !!!! , Megan & Michelle all excelled. All in all a fabulous stay many thanks to all at Botleigh Grange, I'm sure you're going to go from strength to strength.

Room Tip: Talk to the girls on reception ! ask for Sheela (yes two E's) she can't spell but she knows...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank tedmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gosport
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 14, 2013

Perfect in every way :) couldn't fault a thing we had the nice room with the open window ceiling the character of the room just beautiful with the adjoining room for our guests to sit and chat

Just a perfect sunny day with nothing could fault :)

  • Stayed July 2012
    • Value
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Helpful?
1 Thank kezzy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 13, 2013

We used the Botleigh as a base to explore the New Forest. Great value. Very child and dog friendly. The food in the restaurant was delicious and we are normally very fussy about food. The grounds were gorgeous.Highly recommended.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BecJacobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Botleigh Grange Hotel

Property: Botleigh Grange Hotel
Address: Grange Road, Hedge End SO30 2GA, England (Formerly The Legacy Botleigh Grange Hotel)
Location: United Kingdom > England > Hampshire > Hedge End
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hedge End
Price Range (Based on Average Rates): $
Hotel Class:4 star — Botleigh Grange Hotel 4*
Number of rooms: 56
Official Description (provided by the hotel):
Botleigh Grange Hotel & Spa is a beautiful country hotel with all the character you would expect from such a grand 17th century building whilst combining traditional ambience with modern facilities.Ideally situated amongst 14 acres of stunning gardens and grounds in Hampshire, this beautiful country house hotel offers you the warmest of welcomes whilst our dedicated staff strive to offer all our guests a level of service that will surprise you. The combination of great service and facilities such as our luxurious Spa, award winning restaurant and spacious bedrooms, including four poster bedrooms, makes Botleigh Grange Hotel the perfect choice for leisure or business (our conferencing facilities being the largest in the south), as well as being a great venue for weddings, with infinite opportunities for photographs in its stunning grounds, which include two lakes. ... more   less 
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Also Known As:
Legacy Botleigh Grange Hotel
Legacy Botleigh Grange Southampton

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