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“Central but forgetable”
Review of Fitzwilton Hotel

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Fitzwilton Hotel
Ranked #5 of 12 Hotels in Waterford
Reviewed February 25, 2011

Stayed here for 2 nights to visit friends who live in waterford city. Know the city really well as visit quiet alot. Hotel is in good location 5 mins walk to centre of town and 5 mins walk over bridge from train station. The hotel is new so obviously it is clean and looks well. There is nothing special about this hotel, no character and would rather spend time out of it then in it. The bar is sleek but cold with no atmosphere, same applies to the restaurant. We had a meal here one night and the food was ok, nothing special, so if not included in the deal eat elsewhere (try Goa Indian restaurant on the quay...best Indian food outside of GOA!) Breakfast was your bog standard self service with tea/coffee on request. The rooms are typical hotel room (holiday inn/jurys inn style). It is prob one of the newest hotels in the city and the more common hotels like the Talbot/Grandville/Bridge are probably quiet run down compared to it...but it just didn't do it for me....if you get good deal take it but only if you don't plan on spending much time hanging around it.

  • Stayed: August 2010, traveled as a couple
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Thank TravellinTash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this reviewResponded February 28, 2011

Hi Tashaka,

Thank you for your comments. I am sorry to see however you did not find our food and or atmosphere to your liking. You are correct in saying that we are the newest hotel in Waterford city and also the only 4 star property in the city. For breakfast, we do provide a full buffet of Irish & continental choice including tea/coffee, and again I am sorry to see you this was not to yourr liking.

Thank you for visiting the Fitzwilton and also for taking the time to share your stay with us.

We hope to see you again soon.

Kindest Regards,

Geoff Dawson
Sales & Marketing Manager
Fitzwilton Hotel
Waterford

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1,183 - 1,189 of 1,434 reviews

Reviewed February 21, 2011

We arrived late on Friday evening so all the car parking spaces were taken but you can use the Aldi carpark just around the corner at a discounted rate so no issue really over parking!

Staff at check in are really helpful & friendly they actually chat to you rather than just trying to check you in. The rooms are lovely & pretty standard size with plenty of room for a baby cot & luggage. The best thing was the shower, I wanted to take it with me in my bag!!! Water pressure is amazing. Comfy beds & really clean rooms. My daughter locked her "jewellery" into the safe but there was no problems or delays in getting it opened.

We had the wine & dine offer €55 per couple for 4 course dinner & bottle of wine & the food was delicious. Fresh tasty ingredients made into fabulous dishes. The restaurant is beautiful & I recommend booking a table as it books out fast.

The breakfast was a buffet of hot & cold food. There was a wide range to suit everyone & it was replenished often. The rashes are the best I've had in any hotel, top quality.

  • Stayed: February 2011, traveled with family
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Thank purple_swb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this reviewResponded February 28, 2011

Thank you Purple-swb for your very kind comments in relation to your recent stay at the Fitzwilton Hotel. Yes, unfortunatley, car parking can be limited at peak times but as you mention, we offer a very discounted rate at the adjacent aldi car park.
I am delighted to see you found our staff helpful and were iplressed by our facilities and the 'shower' :)
Our iwne & dine offer is extremely popular and i am happy you enjoyed your food as well as the service and atmosphere.

Thank you once again for taking the time to share your visit with us.

We look forward to welcoming you and yours again soon.

Kindest Regards,

Geoff Dawson
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2011

Great location,good value and service. Very contemporary decor but warm and welcoming. The food in the restaurant was top Class.all in all a very enjoyable stay.

  • Stayed: January 2011
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Thank BobbiWicklow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this reviewResponded February 28, 2011

Hi Bobbi,

delighted to see you enjoyed your stay at the Fitzwilton. Thank you for your kind words. I will pass this to our chef regarding our top class restaurant food. (I agree, it is top class, biased view, but true)

Have a good day.

Kind Regards,

Geoff Dawson
Sales & Marketing Manager

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Reviewed February 18, 2011

Dealing with your luggage: 1. Park underground. 2. Carry luggage up to the road. 3. Half-block on road. 4. Through lobby. 5. Up elevator. 6. Put down bags before 2-3 sets of fire doors. 7. Proceed through fire doors. 8. Get to room.

Friendly staff. Good location.

  • Stayed: February 2011, traveled as a couple
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Thank frjbdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this reviewResponded February 28, 2011

Good afternoon frjbdc,

Thank you for taking the time to share your recent experience at the Fitzwilton Hotel. I am delighted to see you enjoyed our central location and our firendly staff. If I may just clear up for other readers of your post - the car park is at ground level and not underground. It is a 1 minute walk at most to the hotel as it is attached to the hotel itself. In addition, it is standard practice to have fire doors in every hotel in the country. We would have been only to happy to provide a porter for you to assist with your luggage, and I apologise if this service was not made aware to you upon check in.

I do sincerely hope you had a lovely stay in Waterford City and will return again soon.

Kindest Regards,

Geoff Dawson
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2011

Half of the Fitzwilton's problem they can't fix, and that is that it is in Waterford. When we asked the hotel staff what to do, they offered nothing more than the Crystal Museum and the other Museum in town. Litterally nothing else.

The hotel itself looked large, spacious and modern from the pictures. Upon arrival however it was clear the pictures were stretched out to make it appear larger than it actually was. Deciding to pay up for what looked to be a nicer hotel ended up being a regret as it was average at best and I could have had a great time at a B&B and paid half price. Not the worst, but definitely would't recommend it.

  • Stayed: February 2011
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Thank DK805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2011

Do not stay here. Images on website are stretched out to make rooms/lobby look bigger than they are. I laughed out loud when I saw how small the room was (the table and chair was pushed into a corner so tightly that you couldn't even sit on the chairs). One good aspect was the breakfast which was good and located inside a modern and well-designed restaurant facility.

  • Stayed: February 2011
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Thank DanielSkiffington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this reviewResponded February 28, 2011

Hi Eurpoetraveler,

Thank you for your comments. I can assure you our images are not stretched nor do we make any attempt to misslead our customers at any stage. As the only 4 star hotel in Waterford City, Our rooms, public areas etc.. have to be a minimum standard size (which we exceed in every room) in order to comply with 4 Star achievement so I am sorry ther room siew was not suitable for you on this occassion. I am delighted you enjoyed the breakfast during your stay and the design of our Restaurant.

Thank you once again for taking the time to comment on your stay.

Kind Regards,

Geoff Dawson
Sales & Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2011

Just back from a weekend at the Fitzwilton and was very impressed. Two nights bb and an evening meal for 99e was fantastic value especially as it was Valentines weekend. The only negative point was the car park which is really bad and when I pointed this out to reception we were told that we could have used Aldi as the Hotel send people here as an overflow. Perhaps this could be put on the website as it would certainly save the hassle of getting in to park and then finding no spaces..Overall however everything else was lovely very friendly staff and wonderful food and as for noise from the street, I really never heard a thing and I am a very light sleeper. I would highly recommend this hotel

  • Stayed: February 2011, traveled as a couple
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Thank Boo57Arklow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fitzwilton Hotel

Address: Bridge Street | Waterford City, Waterford, Ireland
Location: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Waterford
Price Range: $74 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fitzwilton Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
The Fitzwilton Hotel,is located in the heart of Waterford City Centre and only 50 metres from the city's main train and bus station. The hotel also offers free on-site parking and FREE hi-speed WI-FI. All the city's main attractions are but a brief pleasant stroll from our doorstep. The hotel comprises of 90 sumptuous rooms and suites, each individually designed and decorated to the highest of standards. Many of these large spacious rooms offer the unique feature of floor to ceiling windows which give stunning views of the river Suir and the cityscape. Dining at the Fitzwilton is an easy option - Restaurant Chez - K's, as originally proclaimed by the Bridgestone guide to be a "must - do restaurant" in Waterford is simply not to be missed. Renowned locally and further afield for its stunning dishes and most famously for its mouth watering steak dishes, this restaurant will satisfy the most demanding of palettes in the most comfortable and enjoyable surroundings. If you fancy an after dinner drink, relax and unwind in the funky Met Bar. With soft leather lounges and modern lighting and art features, the Met Bar serves an array of quirky cocktails, international wines and beers and serves a delicious bar menu throughout the day and evening. The hotel is located in the very heart of Waterford City so everything you need is but a short walk away. So if you are coming to visit the world famous Waterford Crystal factory, walk the beaches of Dunmore or simply want to explore the delight and history of the 'oldest city in Ireland' you can be guaranteed of doing it in style at the Fitzwilton Hotel. "We look forward to welcoming you." Room Description: All rooms at the Fitzwilton hotel are en-suite and come with shower and bath facilities. Boasting some of the largest rooms in the city, the hotel offers a variety of rooms types such as: Double Rooms - comprising of large double Bed, Twin Rooms - comprising of large double & Single bed, Triple Rooms - comprising of three single beds. All the above rooms are extremely spacious and among the largest in Waterford City. ... more   less 
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Also Known As:
Fitzwilton Hotel Waterford

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